Midpoint Review - Design Feedback - Async Midpoint Review for OCTO Health Apps, MHV Medical Records, After Visit Summary

[allison0034]

VFS actions

• [ ] Assign this ticket to the team member(s) responsible for addressing feedback provided by Platform.
• [ ] Comment on this ticket:
  • [ ] If the Platform reviewer has any Thoughts/Questions that require responses.
  • [ ] When Must feedback has been incorporated. As appropriate, link to any other GitHub issues or PRs related to this feedback.
  • [ ] When Should/Consider feedback has been incorporated, or if any feedback will not be addressed. As appropriate, link to any other GitHub issues or PRs related to this feedback.
• [ ] Close the ticket when all feedback has been addressed.

Thoughts/questions

• This looks great and love the user flows!

Feedback

Practice areas will document their feedback on the VFS-provided artifacts following the Must, Should, and Consider Framework. Platform reviewers may also provide additional notes that don’t comment on the artifacts themselves but are important for implementation (eg. engineering/coding notes).

• Should: I am wondering if "Upcoming appointments" on the landing page should just be "Appointments" since they include past appointments. This may be out of scope and is something that will be uncovered during user testing.

[humancompanion-usds]

I have some feedback on the prototype/research plan. I'd want to know if the Veteran can determine from the summary what they need to do next, if anything. From the example in the prototype, they would need to "report to Imaging Service during normal working hours" (if it's a x-ray or ultrasound) and they'd need to "report to the lab for blood tests". I'd be interested to know if they find, read, and retain that information. I'm presuming that one of the jobs of the summary is to help Veterans recall what they were asked to do during their appointment in order to follow their treatment plan (if that's not the case please do correct me). I also suspect we may not have full control of the text entered into these accordions on the summary page. But determining whether or not that is problematic seems worthwhile.