Open charlottecesana opened 1 year ago
Per 6/28/23 mtg, Denise has advised that we tackle this post MVP
Per SP on 8/15- this is a lower priority- due to SW, many questions will be bypassed
Moving to backlog due to shift in priorities. Needs to be refined before we move back to "ready"
@charlottecesana @josephrlee @mgleo suggest we postpone work on this effort for now. Until there is SW effort for overpayment, we will need to postpone. Focus of work is to be more trauma-informed. Reminder - we should send emails in additon to USPS notifications, to ensure homeless Veterans receive.
@charlottecesana will create an additional ticket to piggyback on this effort
@charlotte- I am removing this ticket from Sprint 114 and you can add S114 to the new ticket you create.
Issue Description
What details are necessary for understanding the specific work or request tracked by this issue?
In the eFSR Usability Study from 5/2023, one of our most significant findings was related to a lack of acknowledgment of homelessness stirring intense feelings from Veterans experiencing homelessness.
As a follow-through from this study, we are doing light secondary research and design ideation to come up with different concepts to solve this challenge.
Tasks
Acceptance Criteria
[ ] Final user flow or mockup of design solution for homelessness acknowledgment in the form
How to configure this issue
product support
,analytics-insights
,operations
,service-design
,Console-Services
,tools-fe
)backend
,frontend
,devops
,design
,research
,product
,ia
,qa
,analytics
,contact center
,research
,accessibility
,content
)bug
,request
,discovery
,documentation
, etc.)