Open CBonade opened 1 year ago
@ndsprinkle Is there a timeline for this fix? Our customer is asking for a status for their records. Thank you!
@HeatherWidmont I see you made some pipeline changes. Are you able to give a status for when this is expected to be worked? Thank you!
@MichelleDieudonne hi there. I made a pipeline change on a new board & I'm realizing that it made changes on other people's tickets. This is not part of the Benefits Management Tools work, I apologize for the confusion!
@ndsprinkle Bumping this back to you. Is there a ETA for when this item may be worked? Thank you!
Issue Description
An issue was brought to the attention of platform support. As the original issue was filed in Jira, going to include a screenshot of the issue, a link to the support thread, a link for testing, and some additional context.
I was able to reproduce this issue by following the instructions they had in their Jira ticket. Essentially, this combination of actions causes data that had been entered in the form, to wipe after the fact and have to be re-entered.
Original Support Thread: https://dsva.slack.com/archives/CBU0KDSB1/p1695904667408639
Url of where this can be tested: https://staging.va.gov/burials-and-memorials/pre-need/form-10007-apply-for-eligibility/supporting-documents
Original Jira task with steps to reproduce: Private Zenhub Image
Tasks
Acceptance Criteria
[ ] The user experience is smoothed out to where users can no longer lose entered form data unexpectedly.