[Content styleguide] The content has incorrect information. (05.06.3)

[shiragoodman]

General Information

VFS team name

MHV-Medications

VFS product name

MHV Medications

VFS feature name

Medications

Point of Contact/Reviewers

Allison Christman - @allison0034 - Design

*For more information on how to interpret this ticket, please refer to the Anatomy of a Staging Review issue ticket guidance on Platform Website.

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Platform Issue

The content has incorrect information.

Issue Details

The medication cards have

"You haven't filled this prescription yet Refill in process. We expect to fill it on September 26, 2023."

If the user has not filled this prescription, how is there a refill in process?

Also, should that be "process" or "progress"?

Link, screenshot or steps to recreate

Screen shot of card content

VA.gov Experience Standard

Category Number 05, Issue Number 06

Other References

Platform Recommendation

Correct the content to be explicit about whether a prescription refill has been requested or not.

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VFS Guidance

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[laurwill]

Documenting that updated content in the tool shows "Not filled yet" which should make this easier to understand. We can't make changes to the status wording "Refill in process," and the fact that the med is "not filled yet" and that it's in process accurately represents the data. We'll look out for feedback on this combination in phase 0.