[Markup and meta data] Page title tag isn't unique and/or meaningful. (09.04.1)

shiragoodman commented 1 year ago

General Information

VFS team name

Virtual Agent

VFS product name

Chatbot

VFS feature name

Prescription

Point of Contact/Reviewers

Erin White - @erinrwhite - IA

*For more information on how to interpret this ticket, please refer to the Anatomy of a Staging Review issue ticket guidance on Platform Website.

Platform Issue

Page title tag isn't unique and/or meaningful.

Issue Details

On the static web page, the first segment of the title tag "Virtual Agent" is the same as the URL slug but different from the H1 for the page "VA chatbot".

Link, screenshot or steps to recreate

VA.gov Experience Standard

Category Number 09, Issue Number 04

Other References

WCAG SC 2.4.2_A

Platform Recommendation

Align the H1, the first segment of the title tag, the current breadcrumb, and (if possible) URL to reflect the same page title.

VFS Guidance

Close the ticket when the issue has been resolved or validated by your Product Owner
If your team has additional questions or needs Platform help validating the issue, please comment on the ticket
Some feedback provided may be out of scope for your iteration of the product, however, Platform's OCTO leadership has stated that all identified issues need to be documented and it is still your responsibility to resolve the issue.
If you do not believe that this Staging Review issue ticket is the responsibility of your team, comment below providing an explanation and who you believe is responsible. Please tag the Point of Contact/Reviewers. Governance team will research and will follow up.

SarahKay8 commented 1 week ago

Title Tag Update

An update has been completed the update page and title tag based off of feedback from Governance last year and have a PR that will change the title tag in the https://www.va.gov/contact-us/virtual-agent/ page from “Virtual Agent | Veteran Affairs” to “VA Chatbot | Veteran Affairs.” Inside the PR we included pictures of the html code that we changed as well as how the contact us page looks with the new change. There is no visual difference, but the title tag shown in the html code has changed.

Validated PR for reference: https://github.com/department-of-veterans-affairs/va-virtual-agent/issues/1210

Please refer to Alexander for additional questions- @lealmendozaalexander

Cc: @nathalierayter @erinrwhite

SarahKay8 commented 1 week ago

Devs are still waiting on approval from cms-infrastructure or VA Platform CoP Frontend and will post on platform support so someone can review.

Change is not live in DEV until PR is complete

@erinrwhite

department-of-veterans-affairs / va.gov-team