[a11y attend meeting] Accredited Representation Management: Find a Representative - Midpoint Review (Collab Cycle Meeting Watch or Attend)

[sara-amanda]

CAIA Watch Recording or Attend

Join Zoom Meeting https://oddball-io.zoom.us/j/81600041855?pwd=ejZrVW9jNXp4Qmx4Mzc0VjNCVHREZz09

Meeting ID: 816 0004 1855 Passcode: 437466 One tap mobile +13017158592,,81600041855# US (Washington DC) +13052241968,,81600041855# US

Collab Cycle ticket

Slack request

Midpoint review recording Passcode: &=w#=pS5

[coforma-jamie]

Specific accessibility shout-outs

• Table search results (should be a list, the standard search pattern)
• Generated PDF needs to be accessible by SR users
• “Change selected representative” button should be a link, for material honesty

Other issues mentioned

• Lots of user flow issues, especially confusion on the “new representative selected” page
• Need to be up front that the rep might not be able to take them on as a client
• Need to be up front that you might be able to go to a VSO and they fill it out (on paper) for you
• “Terms and conditions” link leads to a modal with legal jargon, that link text needs to change
• Content should be added about what happens if the user doesn’t allow access
• The authorization EXCEPT IN THESE CIRCUMSTANCES content is a bit confusing, they specifically said that CAIA should help with that