As a Veteran, I would like to be notified when I need to update my information so that I make sure the VA has accurate information on me and so that I ensure I get all of the benefits which I have earned.
[x] Desk Research: Do desk research to learn about what Veterans have said about updating info with notifications in past research
[x] Comparative research: Look for examples of other systems that send notifications for Veterans to change/update information
[x] VA Notify/Vet Tech Team: Meet with teams working on notifications to better understand the work they're doing and get their input on how we could implement this
[x] Determine what we will need to notify Veterans about (e,.g. financial info, private insurance, Medicare, etc.)
[x] Success: Create a Mural/visual for what we need to notify the Veteran about and our options for how we could do it.
As a Veteran, I would like to be notified when I need to update my information so that I make sure the VA has accurate information on me and so that I ensure I get all of the benefits which I have earned.