[CAIA Intake] Document Evidence Submission Form 20-10208

tbaker1026 commented 11 months ago

About your team

Team name:
OCTO-DE product owner: Matthew Dingee
Product manager: Tricia Baker
Designer: Liza Mcruer
Accessibility specialist: Jeana Clark
Content writer:
Slack channel: veteran-facing-forms

CAIA Support Request

Describe what you need in a few sentences:

Digitizing Form 20-10208 - Document Evidence Submission

Examples

We’re updating a form and want to confirm we’re doing it correctly.
We’re launching a new online tool to VA.gov and need support with our user flows.
We need to make sure the content we’re using in our tool is written in plain language and follows the style guide.

Which are you doing?

[x] Launching a new page, tool, form, or app
[ ] Making changes to an existing page, tool, form, or app

Types of Support

What areas does your team need support in? Check all that apply.

Content

[ ] Collaboration on content written by your team’s dedicated content writer
[x] Collaboration on content if your team does not have a dedicated content writer
Accessibility
[ ] Accessibility review of wireframes and/or prototypes
[ ] Accessibility issue (general request)
[ ] Accessibility PDF review request
[ ] Accessibility user research support (submit a separate, additional request)
[ ] DST component or pattern
[ ] Something else
IA
[x] User Flows
[x] Page placement
[x] URLs
[ ] Breadcrumbs and Left Nav placement
[ ] Redirects
Multilingual content
[ ] Translating content

Timeframe

We guide and work alongside teams across nearly every OCTO digital product. We also work with partners across VA to lead content migration and manage all unauthenticated content on VA.gov. And we're always working to expand the VA.gov content style guide and our IA and accessibility documentation. We need to prioritize all intake requests based on our overall workload and VA and OCTO priorities.

Tell us about your product's timeline. And we'll work with you to meet timeline needs as best we can.

Have you worked with CAIA before?

[x] Yes
[ ] No

What's your team’s next step and its timing?

Our next step is ....
Provide date if available: xx/xx/xxxx

Timing for your next step:

[ ] Next week
[x] This month
[ ] Next month
[ ] This quarter
[ ] Next quarter
[ ] 6 months
[ ] 1 year

Is this timing related to a specific event or Congressionally mandated deadline?

[ ] Yes
[x] No

If you're conducting research, when is that starting?

Provide date if available: xx/xx/xxxx

[ ] Next week
[ ] This month
[ ] Next month
[ ] This quarter
[ ] Next quarter
[ ] 6 months
[ ] 1 year

Will you release this new product incrementally (for example, release to 25% of users to start)?

[x] Yes
[ ] No

Note: If you checked yes, we’ll reach out to discuss details about the content in the react widget (we use these widgets to display entry points for new products to a certain percentage of users who visit our static pages).

When do you expect to launch your product to 100% of users?

Please provide an estimated date so our team can create other relevant tickets.

We expect to launch our product to 100% of users on: xx/xx/xxxx

Collaboration Cycle

Will this work be going through the Collaboration Cycle?

[x] Yes
[ ] No

If no ...

Skip to the supporting artifacts section, below.

If yes ...

Please provide the link to your Collaboration Cycle ticket:

Ticket (number): Ticket Number
Collab. Cycle Ticket Opened (date): 10/31/-2023

Please check all of the phases in the Collaboration Cycle you have completed:

[ ] Design Intent
[x] Midpoint Review
[ ] Staging

For planning purposes, please check all of the phases in the Collaboration Cycle you feel you might need CAIA support and guidance:

Design Intent

[ ] Accessibility
[x] Content
[x] IA
[ ] Translation
[ ] Already completed, no assistance needed
[ ] Unknown at this time
Midpoint
[ ] Accessibility
[x] Content
[x] IA
[ ] Translation
[ ] Already completed, no assistance needed
[ ] Unknown at this time
Staging
[ ] Accessibility
[ ] Content
[ ] IA
[ ] Translation
[ ] Already completed, no assistance needed
[ ] Unknown at this time

Supporting artifacts

Please provide links to supporting artifacts as available.

** Product outline
User flows:
Prototype or mockups: https://www.sketch.com/s/42ef8ddb-d774-4ea0-9d09-d900a766063b
If this is in Sketch, which version or specific page should we focus on?
Content source of truth: https://github.com/department-of-veterans-affairs/VA.gov-team-forms/blob/main/Forms/20-10208%20Document%20Evidence%20Submission/source-of-truth.md
Research plan:
Any epics/issues that may be helpful:
Link to testing accounts (please do not paste them in this ticket):

Additional Support: Collaborative Sessions

Have you already worked with someone from OCTO leadership?

[ ] Danielle
[ ] Beth
[x] Mikki
[ ] Martha

How do you plan to work with us on this request?

[ ] I’ll take this to Beth or Danielle’s office hours.
[ ] I’d like to schedule time to talk about this.
[x] Let’s work async and meet as needed.
[ ] Schedule a kick-off call with your team and CAIA for your project (Recommended)

Accessibility Help in Slack

The #accessibility-help channel in the DSVA Slack, is also available to you as a resource. Everyone is welcome to ask questions or get help from our a11y (accessibility) specialists. Tag @Terry Nichols to get a11y help asap.

Next steps

Once you’ve submitted this ticket, please post a link to this issue in the #sitewide-content-ia Slack channel and tag @Terry Nichols.

If you also need engineering support from the Public Websites team, fill out their intake request form.
If you need a page/URL redirected, a URL changed or a vanity URL set up, please submit a Redirect, URL change, or vanity URL request
- If you are creating an experimental design, please also contact the DST.
If you are requesting a11y support for user research, please complete this form, next.

### CAIA Content Tasks
- [ ] https://github.com/department-of-veterans-affairs/va.gov-team/issues/80856

### CAIA IA Tasks
- [ ] https://github.com/department-of-veterans-affairs/va.gov-team/issues/69836

kristinoletmuskat commented 10 months ago

Hey @emcruer and @tbaker1026 , here is the IA spec doc for this form.

Could you take a look and lmk if anything looks wrong?

And @megzehn I wrote some notes for content in there, lmk if you want to discuss or if anything is unclear!

emcruer commented 10 months ago

This looks good to me! And assuming we can get lay witness statement removed as an type of evidence that can be submitted on 208, we'll better be able to state the differences between 208 and 210. We have content for that on the intro page for 208 right now, just referring users to 210 as a related form for evidence submission.

megzehn commented 5 months ago

Update: we're surfacing this form again and I'm aiming to get a review to @jeana-adhoc by Monday 4/29.

@jeana-adhoc could you confirm that this is the updated SOT(the Veteran-only one)?

And could you link to the updated Figma files?

CC @strelichl for awareness!

jeana-adhoc commented 5 months ago

Hi @megzehn -

Thanks for starting in on this. Let me know if you have any questions!

Yes, this is the SoT that we are working from. We're going to try a Veteran only path in this form to see if we can ship it faster.

And this is the figma file

Files:

megzehn commented 5 months ago

Amazing! Thank you for confirming, Jeana.

department-of-veterans-affairs / va.gov-team