department-of-veterans-affairs / va.gov-team

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Create Slack Reminder to reference documentation on morning of IC rotation #69537

Closed jknipes closed 9 months ago

jknipes commented 10 months ago

Issue Description

A reminder in Slack needs to be created so that the next Tier 1 Support person can easily grab informative documents from Confluence to answer any questions relating to their rotation as Incident Commander


Tasks

Acceptance Criteria

alyssagallion commented 10 months ago

@jknipes Moved this to the backlog since it isn't a support ticket!

jknipes commented 9 months ago

@alyssagallion can we post Confluence page links in Oddball #plaform-tech-team-support channel, or is this better to do in our Tier 1 Team DM?

jknipes commented 9 months ago

Slack reminder set