department-of-veterans-affairs / va.gov-team

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[MVP] Apply for Veterans Pension Page: Copy Updates #69745

Closed vbellissimo closed 10 months ago

vbellissimo commented 10 months ago

Note

Part of the larger effort to update the existing 527EZ form to add missing fields/info and remove depreciated fields.

Description

On the Apply for Veterans Pension page, for both the Not Authenticated & Authenticated versions of the page, update the content and links, as shown on the designs.

User Story

As a Pension benefits VA team, we need to update the Prepare section of the copy on the Apply for Veterans Pension page, so that users know about the additional forms applicants might need to submit based on their situation.

Designs

Acceptance Criteria

The intro page section of the 527EZ (Apply for Veterans Pension page), will have updated copy and and links within the Prepare section, as shown on the designs.

Formatting is not provided. Please reference design files for formatting.

Copy for the Prepare section is as follows.

Follow these steps to apply for a Veterans pension

Prepare

To fill out this application, you will need this information:

Your Social Security number or VA file number (*Required) Your military history (*Required) Your marital status and prior marital history Information about your spouse's prior marriage Information about your dependent children Your employment history

You'll also need this information:

Financial information about you and your dependents (*Required) Your military history (*Required)

If you have special circumstances for your medical care, you may also need these additional forms:

Statement of Medical Care: Care Worksheets at the end of this pension benefits form that must be completed by an administrator or licensed medical professional Claim for Special Monthly Pension ([VA Form 21-2680)](https://www.vba.va.gov/pubs/forms/vba-21-2680-are.pdf) Claim for Medical Nursing Home and/or $90.00 Rate Reduction Request ([VA Form 21-0779](https://www.vba.va.gov/pubs/forms/VBA-21-0779-ARE.pdf)) Claim for Fiduciary Assistance ([VA Form 21-2680](https://www.vba.va.gov/pubs/forms/vba-21-2680-are.pdf))

Apply

Complete and submit the pension benefits application form.

Copy for Not authenticated:

Sign in now to save time and save your work in progress

Here's how signing in now helps you: We can fill in some of your information for you to save you time. You can save your work in progress. You'll hvae one year from when you start or make updates to your application to come back and finish it. Note: You can sign in after you start your application. But you'll lose any information you already filled in. Sign in to start your application Start your application without signing in

Copy for Authenticated:

Note: Since you're signed in to your account, we can prefill part of your application based on your account details. You can also save your form in progress and come back later to finish filling out.

Copy for User resumes unsaved application:

Your application is in progress and was last saved on [date here] You can continue applying now, or come back later to finish your application. You application will expire on [date here].

Copy for User resumes saved application:

Your Veterans pension benefits application has been saved. Last saved on [date here] Your application will expire on [date here] If you're on a public computer, please sign out of your account before you leave so your information stays secure.

Tasks

Software Development Tasks

Review

Artifacts

ToddWebDev commented 10 months ago

@vbellissimo In the design there appears to be three links included within the parenthesis on these three items:

If these are links, can we please include the link details in the acceptance criteria? Please include each url, whether they should open in a new tab, or download a pdf in the browser.

vbellissimo commented 10 months ago

@mayacoforma @katherine-fung Do either of you know which pages these 3 links should go to? And if they should open as new tabs?

Screenshot 2023-11-15 at 12 00 20 PM

mayacoforma commented 10 months ago

@vbellissimo @ToddWebDev @katherine-fung I've updated the copy to include links to these forms:

https://www.vba.va.gov/pubs/forms/vba-21-2680-are.pdf https://www.vba.va.gov/pubs/forms/VBA-21-0779-ARE.pdf

@katherine-fung I have a question about the copy:

Claim for Special Monthly Pension (VA Form 21-2680) Claim for Fiduciary Assistance (VA Form 21-2680)

Are these supposed to be the same form?

katherine-fung commented 10 months ago

@mayacoforma @vbellissimo I looked at the PDF form and can confirm those 2 are supposed to be the same form.

Private Zenhub Image

mayacoforma commented 10 months ago

@katherine-fung Thank you!

@ToddWebDev All these links should open on a separate tab. They open the PDF directly.

mayacoforma commented 10 months ago

@ToddWebDev @katherine-fung I've observed some differences between the latest copy in the sketch file and what's on staging. I've attached screenshots.

STAGING

Staging

SKETCH

Sketch
katherine-fung commented 9 months ago

Thanks @mayacoforma. @ToddWebDev I'm confirming that the copy in staging should change to say "You'll have one year from when you start or make updates to your application to come back and finish it."

(Slack thread for reference: https://app.slack.com/client/T03FECE8V/C05MS96P6P2)

mayacoforma commented 9 months ago

Conducted QA and approved.