[product task] DR | Collect baseline data for outcomes

[saderagsdale]

Value Statement

As a product team We want to measure our progress toward our desired outcomes So that we know when to pivot or consider work complete.

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Background Context

• Our KPIs for various efforts live in Domo, DataDog, Google Analytics, and Sentry. Pulling them into a single view that we review regularly will strengthen our prioritization approach and help us spot signals to adjust our direction.

Acceptance Criteria

• [ ] We have a shared space to document and view success metrics
• [ ] We agree on how to fold this into prioritization and planning
• [ ] We have stakeholder alignment on approach

Open questions

• How to get access to historical and current data for product hardening?
• Accessibility metrics?

Tasks

• [ ] Assign team members to each "outcome"
  • Outcome 1: Product hardening (assignee: @anniebtran, @rocio-desantiago, @Mottie)
  • Outcome 2: Accessibility (assignee: @davidakennedy)
  • Outcome 3: Connecting use cases (@rubensun @saderagsdale @eileen-coforma)
• [ ] Confirm which KPIs are available, and which need "massaging" (ex: qualitative KPIs)
• [ ] Qualitative KPIs only: determine how we might represent these (@rubensun @davidakennedy)

Definition of Ready

• [ ] Access to data
• [ ] Understanding of individual tasks

Definition of Done

• [ ] Metrics have a public home
• [ ] Team has a cadence for reviewing and updating
• [ ] Reminders are baked into the process
• [ ] Stakeholder alignment

[saderagsdale]

@saderagsdale schedule huddles and write out data gathering tasks for each

[saderagsdale]

Huddles scheduled.