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Appointment Request is returning a 500 error #7123

Closed saneshark closed 4 years ago

saneshark commented 4 years ago

Sentry Issue tracking: http://sentry.vfs.va.gov/vets-gov/platform-api-production/issues/107837/events/?query=vaos

There were quire a few occurrences of this error and it seems to have MAYBE resolved itself, but its still a worthwhile exercise to track down what caused the 500 error in Kibana.

A POST request to: /var/VeteranAppointmentRequestService/v4/rest/appointment-service/patient/ICN/REDACTED_ICN/appointments

appears to be returning a 500 error response.

Ticket with BE team -- https://issues.mobilehealth.va.gov/browse/VAOSR-567

lenaecb commented 4 years ago

@saneshark - can you confirm that this did in fact resolve itself?

saneshark commented 4 years ago

Last known event was April 4, with 1 occurrence. Prior to that the last known events were March 17 and appear to have coincided with known issues VAMF was experiencing.

I wouldn't say we should close it, but its certainly not very high priority based on number of occurrences.

lenaecb commented 4 years ago

A ticket was opened up with the MACM team to do some investigation of the 500s and AppointmentRequest -- https://issues.mobilehealth.va.gov/browse/VAOSR-567

saneshark commented 4 years ago

There might be a follow-up action based on those findings so lets keep this open, but blocked by VAOSR-567 for now.

jbalboni commented 4 years ago

I have not seen one of these since the fix from https://app.zenhub.com/workspace/o/department-of-veterans-affairs/vets-website/issues/12674 went into the FE.

FE error group: http://sentry.vfs.va.gov/vets-gov/website-production/issues/119897/?query=is%3Aunresolved%20source%3Avaos

There are a still a couple errors post the fix in that group, but they're 401 errors, not 500s.

saneshark commented 4 years ago

Closing as 500 issue appears resolved. Will need to open a new ticket for 401 errors.