Qualitative Data Request (Financial Status Report/FSR, October, November, December 2023 only)

charlottecesana commented 10 months ago

Data Type Requested

User Surveys

Data Source Type

Medallia

Date Range Start

10/01/23

Date Range End

12/11/23

Product Name(s)

Enhanced Financial Status Report Form 5655

Product Description

This form is for Veterans or service members who need help with debt related to VA benefit overpayments or health care copays.

Survey URL(s), key term(s), case category or type

I am submitting a new request with the full list of URLs. We realized that the previously requested URLs were an incomplete list. Please see the full URL list below. I will submit another request for older data.

www.va.gov/manage-va-debt/request-debt-help-form-5655/introduction www.va.gov/manage-va-debt/request-debt-help-form-5655/veteran-information www.va.gov/manage-va-debt/request-debt-help-form-5655/all-available-debts www.va.gov/manage-va-debt/request-debt-help-form-5655/contact-information www.va.gov/manage-va-debt/request-debt-help-form-5655/current-contact-information www.va.gov/manage-va-debt/request-debt-help-form-5655/edit-mobile-phone www.va.gov/manage-va-debt/request-debt-help-form-5655/edit-email-address www.va.gov/manage-va-debt/request-debt-help-form-5655/edit-mailing-address www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-information www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-name www.va.gov/manage-va-debt/request-debt-help-form-5655/dependents-count www.va.gov/manage-va-debt/request-debt-help-form-5655/dependent-ages www.va.gov/manage-va-debt/request-debt-help-form-5655/employment www.va.gov/manage-va-debt/request-debt-help-form-5655/employment-question www.va.gov/manage-va-debt/request-debt-help-form-5655/employment-records www.va.gov/manage-va-debt/request-debt-help-form-5655/enhanced-employment-records www.va.gov/manage-va-debt/request-debt-help-form-5655/employment-work-dates www.va.gov/manage-va-debt/request-debt-help-form-5655/gross-monthly-income www.va.gov/manage-va-debt/request-debt-help-form-5655/deduction-checklist www.va.gov/manage-va-debt/request-debt-help-form-5655/deduction-values www.va.gov/manage-va-debt/request-debt-help-form-5655/employment-history www.va.gov/manage-va-debt/request-debt-help-form-5655/income/:index www.va.gov/manage-va-debt/request-debt-help-form-5655/benefits www.va.gov/manage-va-debt/request-debt-help-form-5655/your-benefits www.va.gov/manage-va-debt/request-debt-help-form-5655/edit-benefits www.va.gov/manage-va-debt/request-debt-help-form-5655/social-security www.va.gov/manage-va-debt/request-debt-help-form-5655/social-security-records www.va.gov/manage-va-debt/request-debt-help-form-5655/additional-income www.va.gov/manage-va-debt/request-debt-help-form-5655/additional-income-records www.va.gov/manage-va-debt/request-debt-help-form-5655/additional-income-checklist www.va.gov/manage-va-debt/request-debt-help-form-5655/additional-income-values www.va.gov/manage-va-debt/request-debt-help-form-5655/other-income-summary www.va.gov/manage-va-debt/request-debt-help-form-5655/add-other-income www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-information www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-name www.va.gov/manage-va-debt/request-debt-help-form-5655/enhanced-spouse-employment-question www.va.gov/manage-va-debt/request-debt-help-form-5655/enhanced-spouse-employment-records www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-employment-work-dates www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-gross-monthly-income www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-deduction-checklist www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-deduction-values www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-employment-history www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-employment www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-employment-records www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse/income/:index www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-benefits www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-benefit-records www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-social-security www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-social-security-records www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-additional-income www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-additional-income-records www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-additional-income-checklist www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-additional-income-values www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-other-income-summary www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-add-other-income www.va.gov/manage-va-debt/request-debt-help-form-5655/dependents www.va.gov/manage-va-debt/request-debt-help-form-5655/dependents-count www.va.gov/manage-va-debt/request-debt-help-form-5655/dependent-records www.va.gov/manage-va-debt/request-debt-help-form-5655/dependent-ages www.va.gov/manage-va-debt/request-debt-help-form-5655/cash-on-hand www.va.gov/manage-va-debt/request-debt-help-form-5655/cash-in-bank www.va.gov/manage-va-debt/request-debt-help-form-5655/skip-questions-explainer www.va.gov/manage-va-debt/request-debt-help-form-5655/monetary-assets www.va.gov/manage-va-debt/request-debt-help-form-5655/monetary-asset-checklist www.va.gov/manage-va-debt/request-debt-help-form-5655/monetary-asset-values www.va.gov/manage-va-debt/request-debt-help-form-5655/real-estate-assets www.va.gov/manage-va-debt/request-debt-help-form-5655/real-estate-asset-records www.va.gov/manage-va-debt/request-debt-help-form-5655/enhanced-real-estate-assets www.va.gov/manage-va-debt/request-debt-help-form-5655/enhanced-real-estate-asset-records www.va.gov/manage-va-debt/request-debt-help-form-5655/vehicles www.va.gov/manage-va-debt/request-debt-help-form-5655/vehicle-records www.va.gov/manage-va-debt/request-debt-help-form-5655/your-vehicle-records www.va.gov/manage-va-debt/request-debt-help-form-5655/vehicles-summary www.va.gov/manage-va-debt/request-debt-help-form-5655/recreational-vehicles www.va.gov/manage-va-debt/request-debt-help-form-5655/recreational-vehicle-records www.va.gov/manage-va-debt/request-debt-help-form-5655/other-assets www.va.gov/manage-va-debt/request-debt-help-form-5655/other-asset-records www.va.gov/manage-va-debt/request-debt-help-form-5655/other-assets-checklist www.va.gov/manage-va-debt/request-debt-help-form-5655/other-assets-summary www.va.gov/manage-va-debt/request-debt-help-form-5655/add-other-asset www.va.gov/manage-va-debt/request-debt-help-form-5655/expenses-explainer www.va.gov/manage-va-debt/request-debt-help-form-5655/household-expenses-checklist www.va.gov/manage-va-debt/request-debt-help-form-5655/household-expenses-values www.va.gov/manage-va-debt/request-debt-help-form-5655/utilities www.va.gov/manage-va-debt/request-debt-help-form-5655/utility-records www.va.gov/manage-va-debt/request-debt-help-form-5655/utility-bill-checklist www.va.gov/manage-va-debt/request-debt-help-form-5655/utility-bill-values www.va.gov/manage-va-debt/request-debt-help-form-5655/utility-bill-summary www.va.gov/manage-va-debt/request-debt-help-form-5655/add-utility-bill www.va.gov/manage-va-debt/request-debt-help-form-5655/repayments www.va.gov/manage-va-debt/request-debt-help-form-5655/repayment-records www.va.gov/manage-va-debt/request-debt-help-form-5655/credit-card-bills www.va.gov/manage-va-debt/request-debt-help-form-5655/your-credit-card-bills www.va.gov/manage-va-debt/request-debt-help-form-5655/credit-card-bills-summary www.va.gov/manage-va-debt/request-debt-help-form-5655/installment-contracts www.va.gov/manage-va-debt/request-debt-help-form-5655/your-installment-contracts www.va.gov/manage-va-debt/request-debt-help-form-5655/installment-contracts-summary www.va.gov/manage-va-debt/request-debt-help-form-5655/other-expenses www.va.gov/manage-va-debt/request-debt-help-form-5655/other-expenses-checklist www.va.gov/manage-va-debt/request-debt-help-form-5655/other-expenses-values www.va.gov/manage-va-debt/request-debt-help-form-5655/other-expenses-summary www.va.gov/manage-va-debt/request-debt-help-form-5655/add-other-expense www.va.gov/manage-va-debt/request-debt-help-form-5655/skip-questions-explainer www.va.gov/manage-va-debt/request-debt-help-form-5655/option-explainer www.va.gov/manage-va-debt/request-debt-help-form-5655/resolution-option/:index www.va.gov/manage-va-debt/request-debt-help-form-5655/resolution-comment/:index www.va.gov/manage-va-debt/request-debt-help-form-5655/resolution-waiver-agreement/:index www.va.gov/manage-va-debt/request-debt-help-form-5655/resolution-comments www.va.gov/manage-va-debt/request-debt-help-form-5655/bankruptcy-history www.va.gov/manage-va-debt/request-debt-help-form-5655/bankruptcy-history-records www.va.gov/manage-va-debt/request-debt-help-form-5655/enhanced-bankruptcy-history-records www.va.gov/manage-va-debt/request-debt-help-form-5655/review-and-submit www.va.gov/manage-va-debt/request-debt-help-form-5655/confirmation

File Delivery Format

One file, different tab for each term/URL

Word Cloud

Yes

VA Email Address(es)

charlotte.cesana@va.gov, denise.coveyduc@va.gov, megan.crigger@va.gov, joseph.lee9@va.gov

Add Assignee and Labels

If not already done so, please ensure @newworld2616 is set as the assignee for this issue and "VSP-contact-center" and "cc-data-request" are set as labels. Please leave this field as is when submitting.

newworld2616 commented 10 months ago

Hi, I have shared the requested data, please verify once you receive it. Also, I shared one more document that has list of URL's that are not available on Medallia. Thanks!

charlottecesana commented 10 months ago

Hi @newworld2616 thanks for the update, I have received the file. I didn't receive the other document with the list of unavailable URLs. Which are those? Also, I would like to make the same request for the same URLs in this request with dates 1/1/2023 - 10/1/2023. Would you like me to make a separate ticket for this request? Thank you!

newworld2616 commented 10 months ago

Hi, Thank you for confirming, I will use the same request.

newworld2616 commented 10 months ago

Data Sent!

department-of-veterans-affairs / va.gov-team