[CHIP] Exclude VVC and CVT from eCheck-in

[loripusey]

Release

We should release this AS SOON AS it is validated and verified.

User Story

We have been asked to exclude VVC and CVT appointments from eCheck-in until we can make the changes to handle them appropriately and understand how they are handled from a business perspective.

NOTE: we are NOT excluding from Pre-Check-in, only eCheck-in

Resources

Telehealth document that details stop codes Ticket to verify logic for CVT appointments Slack thread I don't know what this is but Kay gave it to us

Tasks

• Exclude the following stop codes from all eCheck-in functionality (including any URLs returned to VeText from CHIP); these were derived from the Telehealth PDF above and confirmed in this Slack thread by Kay

[loripusey]

@loripusey reach out to VeText to see if they need to do some work for this

[loripusey]

@jwowk We have been asked to exclude VVC and CVT appointments from eCheck-in; will VeText be able to handle this exclusion for the 45-minute reminder?

[loripusey]

@wullaski discuss this in eng sync this week and create a spike ticket if one is needed

[jwowk]

Hi Lori,

Yes, sites can exclude using this setting: @.***

Thank you,

Justin Wowk VEText Product Manager Email: @.**@./> Email: @.**@.> Phone: (240) 367-9626

From: Lori Pusey @.> Sent: Tuesday, December 19, 2023 4:26 PM To: department-of-veterans-affairs/va.gov-team @.> Cc: Wowk, Justin ( Oddball, Inc) @.>; Mention @.> Subject: [EXTERNAL] Re: [department-of-veterans-affairs/va.gov-team] [CHIP] Exclude VVC and CVT from eCheck-in (Issue #72261)

@wullaskihttps://github.com/wullaski discuss this in eng sync this week and create a spike ticket if one is needed

- Reply to this email directly, view it on GitHubhttps://github.com/department-of-veterans-affairs/va.gov-team/issues/72261#issuecomment-1863494357, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AKSR3XN5SORAJVP7UYXQWVLYKIA7LAVCNFSM6AAAAABA3UJNSOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQNRTGQ4TIMZVG4. You are receiving this because you were mentioned.Message ID: @.**@.>>

[loripusey]

^^^^^^ @klawyer is this Vetext exclusion method something that needs to be communicated to individual facilities?

[jwowk]

We have these instructions on the VEText SharePoint if you want to copy to the PCI side: https://dvagov.sharepoint.com/sites/vhavetext/SitePages/VEText%20Coordinator%20Pre-Checkin%20Instructions.aspx#how-to-exclude-telehealth-vvc-appointments

From: Lori Pusey @.> Sent: Tuesday, December 19, 2023 4:48 PM To: department-of-veterans-affairs/va.gov-team @.> Cc: Wowk, Justin ( Oddball, Inc) @.>; Mention @.> Subject: [EXTERNAL] Re: [department-of-veterans-affairs/va.gov-team] [CHIP] Exclude VVC and CVT from eCheck-in (Issue #72261)

^^^^^^ @klawyerhttps://github.com/klawyer is this Vetext exclusion method something that needs to be communicated to individual facilities?

- Reply to this email directly, view it on GitHubhttps://github.com/department-of-veterans-affairs/va.gov-team/issues/72261#issuecomment-1863518070, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AKSR3XIRM6K5LTJQGKBZNX3YKIDPNAVCNFSM6AAAAABA3UJNSOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQNRTGUYTQMBXGA. You are receiving this because you were mentioned.Message ID: @.**@.>>

[brianseek]

This fix was completed by Lee and released to prod today. The details have changed a bit since this ticket was created. We are now excluding CVT VVC and Phone stop codes from BOTH day-of and pre-check-in. Leaving this in validate so folks have an chance to chat about it here in the ticket after they are back from the holiday break.

[loripusey]

I don't know what there is to chat about. Going ahead and closing this