department-of-veterans-affairs / va.gov-team

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Content review of static pages for burial form MVP launch #73370

Closed strelichl closed 3 weeks ago

strelichl commented 7 months ago

Issue Description

We'll need to make updates to these static pages ahead of the MVP launch of the 530 EZ form updates.

How to apply About form page For MVP we're going to go ahead and make updates to that only relate to the form updates.

After MVP launch, we'll continue a conversation with our OCTO POs about other updates to the page and begin a larger IA and content conversation re: how we define certain terms on this page, where to place the eligibility information, etc. This is a backlog ticket.


Tasks

Acceptance Criteria

aliyahblackmore commented 7 months ago

The 530 team doesn't have an MVP launch date yet - it may be in the next few weeks. This is a checklist of tasks in preparation and the (tentative) static page updates we'll need to make before the launch.

[note 1/19] - We'll also need to make some other adjustments to the static page to include information about eligibility

Tasks ahead of incremental launch

Widget checklist

**When the team launches the form to user, they'll need to let us know and we can publish the page.

Tentative static page updates on the How to apply page:

Alert content

If the users will need to review the entire form - this is the tentative alert content:

[info alert][H4] We updated our online pension form

If you started applying online before November 8, 2023, we have some new questions for you to answer. And we changed some questions, so you may need to provide certain information again that you entered before.

If the user doesn't need to review the entire form, we'll still need an alert since there are some folks who may have in-progress forms, but we can likely get rid of the last sentence.

[info alert][H4] We updated our online pension form

If you started applying online before November 8, 2023, we have some new questions for you to answer.

Content under question "What documents do I need to send with my application?"

We can update the answer to be more aligned with the updated form intro page for the incremental launch or hold on this until we're at 100%.

For post MVP, we should consider further updates to this page, like moving up the "How to apply" section and adjusting the question "What documents do I need to send with my application" to be something along the lines of "What information do I need to apply?" Or we can consider doing larger updates on this page to align with more recent "How to apply" pages.

Content under question "Is there a time limit for filing?"

[TBD]

aliyahblackmore commented 7 months ago

Updates here:

There are a few different scenarios content may need to address for authenticated and unauthenticated users. Exact content still TBD. I have questions out to the product team via Slack.

aliyahblackmore commented 1 month ago

@strelichl the work in this ticket is done. I think that we are okay to close this out! I'll open another ticket to track the post MVP static page content updates and I'll link that backlog ticket there as well.