Analytics Implementation or QA Support for Memorials Self-Service - Pre-Need

[MichelleDieudonne]

Google Analytics Implementation Request

Please provide the following details for this request

• Team Name

  • [Memorials Self-Service]

• Product Name

  • [Pre-Need Application]

• When is the launch date?

  • [The Pre-Need form is already active]

• Provide the link(s) for Product/Page urls

  • [(https://www.va.gov/burials-and-memorials/pre-need/form-10007-apply-for-eligibility/introduction)]

• What Events need to be tracked? Failed and successful submission - We want to align and track successful and failed submissions to a unique user ID, we need track by the Benefits Intake uuid and the CMP confirmation code. We would also like to track by application_uuid as well. This currently isn't being tracked anywhere, this would be something new that would be put into place. We would like to test this out to ensure that PII is not in danger. We would like to tie the failed submission to a reason code. The full conversation with the VA.gov Platform Team, the codebase, and reason codes, are listed in the link thread: https://dsva.slack.com/archives/CBU0KDSB1/p1705598495007609

• If applicable, what test users are needed? NOTE: Do not put staging credentials in this ticket; store or reference them in a .md file in the va.gov-team-sensitive repository

• Any additional comments Our Tech Lead confirmed that this information was not be pulled by Datadog.

Please leave the following blank

Acceptance criteria

• [ ] All appropriate issue tagging is completed
• [ ] QA has been completed
• [ ] Events have been added to Product and Benefit Hub Content Groups

Additional information

Please refer to Platform Collaboration Cycle or the Analytics Request Touchpoint on Platform website for more information about the Collaboration Cycle.

[MichelleDieudonne]

@johnny-jesensky-adhoc Good Morning! I see that you moved this item to backlog, which we expected. I do want to ask if you have any idea of a timeline of when this may be looked at so that we can keep our customer in the loop and document our internal timeline for this ask. Thanks!

[johnny-jesensky-adhoc]

Hi @MichelleDieudonne, thank you for reaching out - we do not have a sense of timing on this at the moment, but we will plan to review and discuss in an upcoming refinement/planning session, and will you know when we pull this into an upcoming sprint.

I'll try to provide further updates in this ticket. Please feel free to reach out if you have any questions in the meantime. Thanks!

[MichelleDieudonne]

@johnny-jesensky-adhoc I updated this ticket with the bold/italicized wording above for the Benefits Intake uuid and CMP confirmation code. After meeting with all of the teams involved, it was determined that this information will be needed for tracking since EOAS will eventually be going away. Please let me know if you have any questions.

[johnny-jesensky-adhoc]

Thank you for the updates @MichelleDieudonne - our team will plan to review this request in our refinement session later today. We'll reach out if we have further questions!

FYI @jestutt

[johnny-jesensky-adhoc]

After some discussion, we're going to hold off on working on this until we've had a chance to review some of the sensitive data considerations.

Pulling this out of the current sprint for now.

FYI @jestutt