Analyze recent Medallia feedback on MHV landing page (S24)

[wesrowe]

Description

User story

As a Cartographers team member, I want to analyze recent qualitative survey responses, so that we can learn from them.

Notes

• How to request medallia feedback:
  • Go to the issue template list and select "Qualitative data request"
  • Fill out the form. Here's an example
• Where to store analysis:
  • Spreadsheet in the team Sharepoint
  • Findings in Github alongside earlier analysis
• TIMING NOTE: we launched the LOA1 alert on Jan 23, hoping to see fewer comments about MHV users being told they don't have access to MHV (the not-registered alert)

Acceptance criteria

• Saved lightweight analysis of both quant and qual survey responses in Github
• Documented any insights in this ticket or new ticket(s) if appropriate

Tasks

• [x] Request Medallia data for timeframe since previous analysis (see github)
• [x] Add new data to spreadsheet in the team sharepoint as a new tab
• [x] Scale GH page IA to account for multiple rounds of Medallia data
• [x] Add in data analysis for new timeframe to GH page

[keithcheung828]

GH page based on Medallia data is created (See GH page)

[sterkenburgsara]

@keithcheung828 - it looks like you added this analysis to a new file instead of adding a column to the tables in the existing medallia analysis doc. Could you please combine your results with the running document we already had?

[keithcheung828]

@sterkenburgsara the data has been combined with the existing medallia analysis doc Thanks!