EPIC | Profile | International Phone Numbers

[mtcA6]

Background

MHV supports international phone numbers, VA Profile could support international phone numbers but currently does not because some of it's partner systems are unable to do so.

VA Profile is exploring how to enable international phone number support in their platform without negatively impacting those partner systems. When VA Profile is able to support international numbers, VA.gov Profile will also need to support international numbers.

Form Behavior Needed

• For phone numbers with a country code of +1, that includes the +1 country code, a 3-digit area code and a 7-digit phone number.
• For phone numbers with a country code other than +1, there is a county code from 1-3 digits and a phone number up to 12 digits.

VA.gov needs

To support international phone numbers VA.gov would need:

1. VA Profile as our BE to consume those numbers and
2. The VA Design System to have components that support international phone numbers.

1. VA Profile International Phone Number Support

There's a weekly communication call between VA Profile (BE) and VA Notify, VEText, and VA.gov This issues was initially discussed on that biweekly call and is a request raised by MHV.

Support for International numbers is planned for PI 30 starting in Sept 2024

Call Log

1/25/2024  2/14/2024 

2. VA Design System International Phone Number Component Work

The VADS/DSC is working on creating components that support international Phone Numbers. We should be able to use their components. We'd need to check to make sure the behaviors they build (eg. regex) fit the VA Profile supported behaviors but otherwise their solution should be something we can implement relatively quickly once the components are in the VADS.

• slack thread
• [Design] International phone number pattern #3222
• Experimental Design [International Phone number support] #2885
  • design figma
  • DSC work is being done as part of Phone number input needs to allow more than 10 character for international numbers #2673

Tasks

### Tasks
- [ ] Do we upgrade our VA Profile Services? - CI v2 offers telephone validation

[mtcA6]

DSC Related Items:

• slack thread
• [Design] International phone number pattern #3222
• Experimental Design [International Phone number support] #2885
  • design figma
  • DSC work is being done as part of Phone number input needs to allow more than 10 character for international numbers #2673

Since the DSC teams are working on this, we should be able to use their components. We'd need to check to make sure the behaviors they build (eg. regex) fit the VA Profile supported behaviors.