department-of-veterans-affairs / va.gov-team

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Discovery: Some flashes not being sent to VBMS from va.gov #76051

Closed RakshindaAslam closed 8 months ago

RakshindaAslam commented 8 months ago

Issue Description

It’s been reported that some flashes and/or special issues applied when claims are submitted by mail are not being applied to claims submitted via va.gov. Below are the special and flashes and issues that are currently applied by mail automation; can you please confirm which of these we should expect to be applied (when applicable) when applications are submitted via va.gov?

Special Issue Categories: Amyotrophic Lateral Sclerosis (ALS) [being sent] Military Sexual Trauma (MST) [being sent] Traumatic Brain Injury C-123 Fully Developed Claim Mustard Gas Standard Processing Claim PACT (PACT ACT)

Flashes: Amyotrophic Lateral Sclerosis Hardship Homeless If Homeless and Hardship are selected on 526EZ, only Homeless needs to be created POW Purple Heart Terminally Ill Medal of Honor Death In Service Emergency Care Foreign Claim

Flashes for BDD: GWOT Active Duty DoD GWOT Active Duty Veteran Provided GWOT Guard/Reserve DoD GWOT Guard/Reserve DoD Veteran Provided


Tasks

Acceptance Criteria

Findings:

A list of the flashes we attempt to set in the logic, and under which circumstances:

A list of the special issues defined in vets-json-schema under Rated Disabilities that COULD be sent from VA.gov to VBMS

EVSS only recognizes these special issues: ALS, HEPC, POW, PTSD_1, PTSD_2, PTSD_4, GWPAH, RRD and PACT. EMP is planned. (Not sure if the underscore for PTSD makes a difference versus a slash that the frontend sets now.)

For future RD migration, note that Lighthouse can accept special issues in V1 but not in V2.

VA.gov is not determining special issues from any sort of data sent to third-parties. If that needs to change, we need to know because it'll take time for our vets-api mapper and for Lighthouse to support this.


How to configure this issue

tommasina-va commented 8 months ago

Just noting that Emily recommended the definition of done of a ticket like this to be:

tommasina-va commented 8 months ago

Noting that we're waiting on David Reis to help us look into flashes in Production. We did not see any issues with flashes making it into Staging VBMS. https://dsva.slack.com/archives/C04KW0B46N5/p1708547232361399

zachgoldfine44 commented 8 months ago

Looks like the EVSS service used by VA.gov for 526 submissions restricts special issues to the list in this thread

zachgoldfine44 commented 8 months ago

Looks like the EVSS service used by VA.gov for 526 submissions restricts special issues to the list in this thread

tommasina-va commented 8 months ago

Findings: we did not find any special issues sent from VA.gov in the last 90 days in production. We were expecting to see at least the POW special issue. More testing and discovery will be documented on this ticket: https://app.zenhub.com/workspaces/disability-experience-63dbdb0a401c4400119d3a44/issues/gh/department-of-veterans-affairs/va.gov-team/77175

RakshindaAslam commented 7 months ago

@sethdarragile6 - can you confirm if "POW" is treated as a flash or a special issue? It is currently listed under both in discovery- Thnx!

sethdarragile6 commented 7 months ago

@RakshindaAslam I think we already answered this on Slack, but just in case the answer is: yes. In other words, both. Yesterday I confirmed in production that the POW special issue submission I identified also sent a POW flash.