department-of-veterans-affairs / va.gov-team

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Add copy to Direct Deposit page that alerts user about single bank account req #77020

Closed vbellissimo closed 6 months ago

vbellissimo commented 6 months ago

Issue Description

Related Slack thread: https://dsva.slack.com/archives/C06E83RNLQM/p1708959156208089

Helpful artifacts:

User Stories

As a claimant, I need to know that the direct deposit info I provide won't be used until after a decision is made on my claim, and only if an award is made.

As a claimant, I need to know that if I already receive education payments, those will use the direct deposit info I list in this pension claim if and when I receive a pension award. (Better wording needed!)


Tasks

Artifacts

Figma designs

gmaciolek commented 6 months ago

I have a couple questions after looking this over a bit:

  1. Is the main point of the message to tell the user that they should check their VA.gov profile to make sure that they have the same account listed for all benefits? Or will we use the bank account they specify in their pension claim for all of their other benefit payments?
  2. Do we need different messaging for the unauthenticated experience?
gmaciolek commented 6 months ago

Connected with Julie Strothman on this and she suggested I reach out to Danielle Theiry and Randi Hecht on the content. Randi had me make a CAIA ticket. We'll work with Katherine on this and she'll run things by Danielle to make sure the messaging is accurate:

gmaciolek commented 6 months ago

Updates: Progress on this is dependent on CAIA (ticket 77464)

gmaciolek commented 6 months ago

Updates: Figma designs finalized with CAIA

To do: