Open shiragoodman opened 5 months ago
Icons are currently not showing due to a bug. Looks like the team is actively working on this - initial issue is https://github.com/department-of-veterans-affairs/vets-design-system-documentation/issues/2353 and I see some open tickets referenced there.
This ticket was generated during the pilot process for the new VA.gov experience standards. Please tag
@platform-governance-team-members
on Slack if you need assistance interpreting this ticket.Product Information
Team: Accredited Representation Management Team Product: Find a Representative (MVP) Feature: Find a Representative
Findings details
VA.gov Experience Standard - issue: User can't determine next steps in a flow. VA.gov Experience Standard - category: Findability Launch-blocking: No Collab Cycle Reviewer: @erinrwhite (IA)
Description
On each card for the search results, when there is an address, phone number and email for a contact, the links are all placed close to each other without a break. This is a lot of visual information/link text that could overwhelm users.
Recommended action
This is a collection of links, but it’s not like the quick links pattern which is reserved for hub pages. I would recommend creating more visual distinction between the links. There are a number of ways to do this, including but not limited to:
The check-in app uses icons for phone and physical address:
References
Next Steps for the VFS Team
@platform-governance-team-members
with any questions or to get help validating the issue.@platform-governance-team-members
, providing an explanation and who you believe is responsible. Governance team will research and follow up.