newworld2616
commented
3 months ago Good morning, I have shared the requested data. Thank you!
Closed RLHecht closed 3 months ago
newworld2616
commented
3 months ago Good morning, I have shared the requested data. Thank you!
Data Type Requested
User Surveys
Data Source Type
Medallia
Date Range Start
2-1-2024
Date Range End
2-29-2024
Product Name(s)
Sitewide Content, Accessibility, and Information Architecture
Product Description
Our team works on the static content across VA.gov. We'd like to look at 1 month of Medallia data for the following urls to help us determine what content changes we may need to make to the pages to improve the user experience.
Survey URL(s), key term(s), case category or type
Everything under and including:
/education/survivor-dependent-benefits/ /education/gi-bill/post-9-11/ch-33-benefit/ /contact-us/ /health-care/foreign-medical-program/ /manage-va-debt/ /records/get-military-service-records/ /resources /resources/about-our-va-community-care-network-and-covered-services/ /resources/are-service-dogs-allowed-in-va-facilities/ /resources/can-i-be-buried-in-arlington-national-cemetery/ /resources/can-i-call-va-to-reset-my-logingov-or-idme-password/ /resources/can-i-get-a-loan-through-my-va-life-insurance-policy/ /resources/can-i-get-a-replacement-gi-bill-benefit-certificate-of-eligibility/ /resources/can-i-get-free-health-care-and-prescriptions-as-a-veteran/ /resources/can-i-plan-ahead-for-my-burial-in-a-va-national-cemetery/ /resources/can-i-verify-my-identity-in-person-for-my-logingov-account/ /resources/change-your-address-on-file-with-va/ /resources/choosing-a-decision-review-option/ /resources/choosing-between-urgent-and-emergency-care/ /resources/claim-status-tool-faqs/ /resources/combat-related-special-compensation-crsc/ /resources/commissary-and-exchange-privileges-for-veterans/ /resources/compare-va-education-benefits/ /resources/connected-apps-faqs/ /resources/copay-exemptions-for-american-indian-and-alaska-native-veterans/ /resources/covid-19-testing-at-va/ /resources/creating-an-account-for-vagov/ /resources/deciding-how-much-life-insurance-to-get/ /resources/decision-reviews-faqs/ /resources/direct-deposit-for-your-va-benefit-payments/ /resources/does-va-cover-nursing-home-assisted-living-or-other-long-term-care/ /resources/ds-logon-faqs/ /resources/eligibility-for-community-care-outside-va/ /resources/evidence-to-support-va-pension-dic-or-accrued-benefits-claims/ /resources/find-apps-you-can-use/ /resources/getting-a-gi-bill-extension/ /resources/getting-care-through-the-foreign-medical-program/ /resources/getting-emergency-care-at-non-va-facilities/ /resources/getting-urgent-care-at-va-or-in-network-community-providers/ /resources/gi-bill-and-other-va-education-benefit-payments-faqs/ /resources/gi-bill-wave-faqs/ /resources/government-headstones-and-markers-faqs/ /resources/helpful-va-phone-numbers/ /resources/how-are-pension-benefits-and-disability-compensation-different/ /resources/how-can-i-verify-my-identity-on-vagov-if-i-live-outside-the-us/ /resources/how-does-multifactor-authentication-differ-from-identity-verification/ /resources/how-do-i-change-my-name-in-my-deers-record/ /resources/how-do-i-get-college-credits-for-my-military-service/ /resources/how-to-change-direct-deposit-information-for-va-benefits/ /resources/how-to-change-your-address-in-your-vagov-profile/ /resources/how-to-change-your-legal-name-on-file-with-va/ /resources/how-to-check-in-with-your-smartphone-for-some-va-appointments/ /resources/how-to-check-your-va-claim-appeal-or-decision-review-status-online/ /resources/how-to-download-and-open-a-vagov-pdf-form/ /resources/how-to-file-a-va-foreign-medical-program-claim/ /resources/how-to-file-a-va-travel-reimbursement-claim-online/ /resources/how-to-find-out-if-you-should-get-a-higher-tsgli-payment/ /resources/how-to-get-community-care-referrals-and-schedule-appointments/ /resources/how-to-get-free-language-assistance-from-va/ /resources/how-to-get-help-with-concerns-at-a-va-health-facility/ /resources/how-to-get-your-medical-records-from-your-va-health-facility/ /resources/how-to-report-the-death-of-a-veteran-to-va/ /resources/how-to-set-up-direct-deposit-for-va-travel-pay-reimbursement/ /resources/how-to-use-your-logingov-or-idme-account-to-access-my-healthevet/ /resources/how-va-education-benefit-payments-affect-your-taxes/ /resources/how-we-determine-your-percentage-of-post-911-gi-bill-benefits/ /resources/how-we-determine-your-post-911-gi-bill-coverage/ /resources/how-your-reason-for-withdrawing-from-a-class-affects-your-va-debt/ /resources/in-state-tuition-rates-under-the-veterans-choice-act/ /resources/life-insurance-if-you-have-preexisting-conditions/ /resources/managing-your-vagov-profile/ /resources/military-sexual-trauma-and-disability-compensation/ /resources/montgomery-gi-bill-refunds/ /resources/my-healthevet-on-vagov-what-to-know/ /resources/non-compensable-disability/ /resources/onet-interest-profiler-career-assessment/ /resources/presumptive-cancers-related-to-burn-pit-exposure/ /resources/privacy-and-security-on-vagov/ /resources/reimbursed-va-travel-expenses-and-mileage-rate/ /resources/reimbursement-of-non-va-prescriptions-or-medical-expenses/ /resources/request-a-discharge-upgrade-or-correction/ /resources/requesting-a-replacement-government-headstone-or-marker/ /resources/requesting-a-virtual-hearing-for-a-board-appeal/ /resources/separation-health-assessment-for-service-members/ /resources/should-i-create-a-logingov-or-idme-account-to-sign-in-to-vagov/ /resources/signing-in-to-vagov/ /resources/submitting-a-financial-status-report-va-form-5655/ /resources/the-pact-act-and-your-va-benefits/ /resources/the-veterans-health-information-exchange-vhie/ /resources/va-covid-19-debt-relief-options-for-veterans-and-dependents/ /resources/va-debt-management/ /resources/va-health-care-income-limits/ /resources/vas-duty-to-assist/ /resources/va-tier-1-copay-medication-list/ /resources/verifying-your-identity-on-vagov/ /resources/verify-school-enrollment-for-dea-benefits/ /resources/veteran-identification-card-vic-faqs/ /resources/vetext-for-va-health-care-reminders-and-updates/ /resources/waivers-for-va-benefit-debt/ /resources/what-does-burial-in-a-va-national-cemetery-include/ /resources/what-does-it-mean-to-verify-my-identity-and-why-do-i-have-to-do-it/ /resources/what-if-i-cant-sign-in-to-vagov-because-my-password-doesnt-work/ /resources/what-if-i-dont-have-a-bank-account-but-i-want-to-use-direct-deposit/ /resources/what-if-i-dont-want-a-fiduciary-anymore/ /resources/whats-a-veteran-health-id-card-vhic-and-how-do-i-get-one/ /resources/what-your-claim-status-means/ /resources/what-your-decision-review-or-appeal-status-means/ /resources/will-i-have-to-pay-back-the-gi-bill-benefits-i-used-if-i-fail-a-class/ /resources/your-civil-rights-and-how-to-file-a-discrimination-complaint/ /resources/your-intent-to-file-a-va-claim/
File Delivery Format
All in one file, on one tab
Word Cloud
Yes
VA Email Address(es)
randi.hecht@va.gov
Add Assignee and Labels
If not already done so, please ensure @newworld2616 is set as the assignee for this issue and "VSP-contact-center" and "cc-data-request" are set as labels. Please leave this field as is when submitting.