department-of-veterans-affairs / va.gov-team

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Contact Center Review for Cartographers - Personal Health Care Contacts (Profile) #78387

Closed wesrowe closed 7 months ago

wesrowe commented 8 months ago

Request the Contact Center Review

What this form is for

Use this template to request a Contact Center review of your product.

Please review the Self-service Product Guide Template link and the Contact Center Review How to link

Description

This is an update to the Profile product on VA.gov. We are adding a section to the profile called Personal health care contacts, which presents (for viewing only) up to two Emergency Contacts and up to two Next-of-kin contacts.

Launch Date

This will be ready to launch around March 20, 2024

Version Number

Incremented the product guide to v9

Product Guide

Please provide product guide link

Sharepoint: https://dvagov.sharepoint.com/:w:/s/oitmhvonvagovcartographyteam/EZG7UnH-omVKrvLtHsIbgZIBjaviHi2i0OT7SPFiXAL0uw?e=pv7Ykx

Product Video

Please provide product video link N/A

Product Video Transcript

Please provide product video transcript link N/A

Acceptance Criteria

[ ] Platform: Contact Center QA has been completed
[ ] Platform: Contact Center sends artifacts to appropriate contact centers
[ ] Platform: Platform Collaboration Point Tracker is updated

Additional information

Please refer to Platform Collaboration Cycle or the Contact Center Review Touchpoint on Platform website for more information about the Collaboration Cycle.

wesrowe commented 8 months ago

cc @mtcA6 for awareness/tracking

starlow00 commented 8 months ago

Beginning review today.

wesrowe commented 8 months ago

FYSA, I need you to pause review of the product guide. We just discovered a use case that we want to address and didn't want to waste your time. We'll update when it's ready!

starlow00 commented 7 months ago

Hi @wesrowe. I'm just checking in to see if your team is still making updates on this before I proceed.

wesrowe commented 7 months ago

yes, I need to update. our engineer was OOO so it's been slow to get the screenshots. I will let you know when it's ready.

starlow00 commented 7 months ago

Got it. Thanks, Wes!

From: Wes Rowe @.> Sent: Wednesday, March 20, 2024 10:52 AM To: department-of-veterans-affairs/va.gov-team @.> Cc: Tarlow, Steven R. @.>; Assign @.> Subject: [EXTERNAL] Re: [department-of-veterans-affairs/va.gov-team] Contact Center Review for Cartographers - Personal Health Care Contacts (Profile) (Issue #78387)

yes, I need to update. our engineer was OOO so it's been slow to get the screenshots. I will let you know when it's ready.

- Reply to this email directly, view it on GitHubhttps://github.com/department-of-veterans-affairs/va.gov-team/issues/78387#issuecomment-2010251673, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AROZ73AELER6DPF346PW4BDYZHECPAVCNFSM6AAAAABEU4VSJSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDAMJQGI2TCNRXGM. You are receiving this because you were assigned.Message ID: @.***>

starlow00 commented 7 months ago

Moving up a sprint due to product team review of additions.

wesrowe commented 7 months ago

Updating Github: I re-submitted the updated guide today.

starlow00 commented 7 months ago

The draft looks good, and I am sending it to VEO for their review.

starlow00 commented 7 months ago

No changes from VEO. Working copy attached; please use for future revisions. Thank you! VA.gov.Profile.product.guide.v9.03212024 SRT 03212024.docx