As part of the code yellow effort, we need to update the monitoring documentation to add a section explaining required monitors and watchtower integration for VA.gov applications.
Proposed content
Watchtower integration
Required monitors
All VA.gov apps must have the following core monitors with appropriate alerts configured:
Error rate
Anomalies
Queue exhaustion (If the app does background processing)
Each core monitor should have the "watchtower" tag, and be tagged with the priority corresponding to its app’s tier.
App tier guidance
Daily transactions/page views
Learn about
View benefits
Use/manage benefits
Apply for benefits
10,000+
tier 1
tier 1
tier 1
tier 1
1,000+
tier 2
tier 2
tier 1
tier 1
100+
tier 3
tier 3
tier 2
tier 1
0+
tier 3
tier 3
tier 2
tier 2
Follow the above chart to determine your app’s tier. Your app’s tier classification should be reviewed periodically and when functionality or usage changes significantly.
Category examples
Learn about: Informational, non-interactive content. Example: the VA.gov homepage
View Benefits: Personalized health or benefit information where no information is submitted. Examples: Letter downloads, MHV medical records
Use/manage benefits: Apps that enable updating or using information: Examples: Direct deposit update, MHV Prescriptions
Apply for benefits: Apps that enable applying for healthcare or benefits: Examples: 526, 1010ez
Example: Hi @acrollet , thanks for your content suggestions. The Platform Content team will review your request and put it in our backlog to refine for next steps.
Description
As part of the code yellow effort, we need to update the monitoring documentation to add a section explaining required monitors and watchtower integration for VA.gov applications.
Proposed content
Watchtower integration
Required monitors
All VA.gov apps must have the following core monitors with appropriate alerts configured:
Each core monitor should have the "watchtower" tag, and be tagged with the priority corresponding to its app’s tier.
App tier guidance
Follow the above chart to determine your app’s tier. Your app’s tier classification should be reviewed periodically and when functionality or usage changes significantly.
Category examples
Learn about: Informational, non-interactive content. Example: the VA.gov homepage View Benefits: Personalized health or benefit information where no information is submitted. Examples: Letter downloads, MHV medical records Use/manage benefits: Apps that enable updating or using information: Examples: Direct deposit update, MHV Prescriptions Apply for benefits: Apps that enable applying for healthcare or benefits: Examples: 526, 1010ez
Relevant URLs
Which type of team are you on? (Platform team, VFS team, or Leadership)
OCTO