department-of-veterans-affairs / va.gov-team

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Add "Watchtower" section to "Monitor Applications and Infrastructure with Datadog" #80208

Closed acrollet closed 5 months ago

acrollet commented 7 months ago

Description

As part of the code yellow effort, we need to update the monitoring documentation to add a section explaining required monitors and watchtower integration for VA.gov applications.

Proposed content

Watchtower integration

Required monitors

All VA.gov apps must have the following core monitors with appropriate alerts configured:

Each core monitor should have the "watchtower" tag, and be tagged with the priority corresponding to its app’s tier.

App tier guidance
Daily transactions/page views Learn about View benefits Use/manage benefits Apply for benefits
10,000+ tier 1 tier 1 tier 1 tier 1
1,000+ tier 2 tier 2 tier 1 tier 1
100+ tier 3 tier 3 tier 2 tier 1
0+ tier 3 tier 3 tier 2 tier 2

Follow the above chart to determine your app’s tier. Your app’s tier classification should be reviewed periodically and when functionality or usage changes significantly.

Category examples

Learn about: Informational, non-interactive content. Example: the VA.gov homepage View Benefits: Personalized health or benefit information where no information is submitted. Examples: Letter downloads, MHV medical records Use/manage benefits: Apps that enable updating or using information: Examples: Direct deposit update, MHV Prescriptions Apply for benefits: Apps that enable applying for healthcare or benefits: Examples: 526, 1010ez

Relevant URLs

Which type of team are you on? (Platform team, VFS team, or Leadership)

OCTO

jknipes commented 7 months ago

Example: Hi @acrollet , thanks for your content suggestions. The Platform Content team will review your request and put it in our backlog to refine for next steps.

acrollet commented 7 months ago

Thanks @jknipes !

jknipes commented 5 months ago

work completed on ticket 80274