[Consistency] User encounters content with errors or inconsistencies.

shiragoodman commented 6 months ago

This ticket was generated during the pilot process for the new VA.gov experience standards. Please tag @platform-governance-team-members on Slack if you need assistance interpreting this ticket.

Product Information

Team: Benefit Tools Product: Claim Status Tool Feature: Improved Evidence Request Initiative

Findings details

VA.gov Experience Standard - issue: User encounters content with errors or inconsistencies. VA.gov Experience Standard - category: Consistency Launch-blocking: No Design System review: No Collab Cycle Reviewer: @rferguson13 (Content)

Description

Ask for your claim decision page - There are typos. It currently reads: "If you don’t don’t have anything more you want to submit, let us know and go ahead and make a decision on your claim."

Recommended action

I believe this sentence should be: "If you don’t have anything more you want to submit, let us know to go ahead and decide on your claim."

References

WCAG Success Criteria: N/A
Modality: N/A
Design System Component: N/A
Design System Pattern or Template: N/A
Design System Foundation: N/A
Content Style Guide: Content principles
Context: N/A
Accessibility Defect Severity: N/A

Next Steps for the VFS Team

[ ] Questions? For the most timely response, comment on Slack in your team channel tagging @platform-governance-team-members with any questions or to get help validating the issue.
[ ] Ticket ownership: If you believe that this issue is out of scope, not your team's responsibility, or a Design System issue, comment and tag @platform-governance-team-members on your team channel in Slack to provide an explanation and who you believe is responsible. The Governance team will follow up.
[ ] Close this ticket when the issue has been resolved or validated by your Product Owner.

jacobworrell commented 3 months ago

feedback is incorporated into designs for new 5103 experience. linking this ticket to that epic and closing.

jacobworrell commented 3 months ago

re-opening added to blocked.

pmclaren19 commented 2 months ago

This ticket will be blocked until we release the https://github.com/department-of-veterans-affairs/va.gov-team/issues/81212 for Improving 5103 tracked items.

department-of-veterans-affairs / va.gov-team