benbrasso-agile6 commented 2 months ago

Content, accessibility, information architecture (CAIA) new initiative collaboration request

Use this ticket to start collaboration on a new initiative with the sitewide content, accessibility, and information architecture (CAIA) team.

Note: If you’re already partnering with us on an initiative, you don't need to fill out this request form. If you don’t have access to your initiative’s CAIA epic, post a message in the #sitewide-content-accessibility-ia slack channel and tag @Terry Nichols and @Lily Strelich.

About your team

Team name: Appointments
OCTO product owner: Kay Lawyer
Product name: Community Care Direct Scheduling
Product manager: Jeff Roof
Slack channel: #appointments-cc-direct-scheduling
Dedicated content writer on your team (if you have one): shared
Dedicated a11y specialist on your team (if you have one): shared

About your initiative

Which of these descriptions best fits the work we’ll partner on?

Select all that apply.

[ ] Digitizing a new form
[x] Creating a new digital tool
[ ] Updating an existing form or tool
[ ] Translating a form or tool into Spanish
[ ] Adding new unauthenticated content to VA.gov
[ ] Updating existing unauthenticated content on VA.gov
[ ] Something else: insert description

What's the nature of your initiative and desired outcomes?

CC Direct Scheduling initiative brief

Collaboration timeframe

Note: We work on nearly every OCTO product and manage all unauthenticated content on VA.gov, so we will need to prioritize intake requests based on overall workload and VA and OCTO priorities.

Is this work tied to a Congressional mandate, change in law or policy, or upcoming event with a specific deadline?

[x] Yes
[ ] No
[ ] I’m not sure

Where are you at in your timeline?

Tell us briefly about what you're working on now (such as initial discovery, wireframing, or usability research planning) and add any known dates for upcoming milestones or deadlines.

A pilot (TBD) must be released in December 2024, i.e., a set of Veterans can direct schedule community care providers in the authenticated Appointments experience. And, cancel those appointments.

User flow options

CC direct scheduling high level visual data flow

Collaboration cycle

Which phases of the collaboration cycle have you completed?

Select all that apply.

[x] Design intent (Scheduled for Thursday, 4/25)
[ ] Midpoint review
[ ] Staging
[ ] None. This initiative isn’t going through the collaboration cycle.

Collaboration cycle ticket

If you’re going through the collaboration cycle, provide your ticket number and link:

Ticket Number: https://app.zenhub.com/workspaces/appointments-cc-direct-scheduling-660abc13699bfa00195d685a/issues/gh/department-of-veterans-affairs/va.gov-team/80703

Supporting artifacts

Provide links to any supporting artifacts that can help us better understand your initiative and begin collaboration. Include artifacts like your product outline, user flows, mockups and prototypes, or any draft content.

EPS-VAOS Integration Vision