Detailed design for ancillary job failure in submission experience

[mengA6]

Issue Description

From Map future-state solution for failure paths in the submission experience #81418, determine specific changes we want to make to the experience of ancillary job failure and design / recommend those changes.

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Tasks

• [ ] Design mocks for touchpoints for the ancillary job failure path / reducing burden with prefilled forms - from mapping ticket (4142, 0781, Veteran uploaded documents)
• [ ] adjustments to the submission model, if needed
• [ ] Make any relevant changes to how we describe the process in static page content, per #83049
• [ ] Consider web app messaging / inbox as a channel - coordinate with Benefits Management Tools and Authenticated Experience / My VA teams if necessary
  • See 5/13/24 Veteran Digital User Experience Weekly Design Sync presentation, p5
  • Question to benefits management tools team
• [ ] Think about when to start Collaboration Cycle/ start Design Intent

Acceptance Criteria

• [ ] Internally validated designs for ways to help Veterans keep track of their claims post-submission
• [ ] Share early designs with VBA

[mengA6]

Moved a task out of this ticket to Coordinate with other teams on changes to submission experience#83653

[mengA6]

Moved a task out of this ticket to Detailed design to reduce duplicate submissions#84154