Analytics Implementation Veteran Facing Forms - 20-10207 Priority Processing

[tbaker1026]

Google Analytics Implementation Request

Please provide the following details for this request

• Veteran Facing Forms

  • [Insert team name(s), for individual's names please use the /support tracker on the #vfs-platform-support channel and link this ticket.]

• Product Name

  • 20-10207 Priority Processing

• When is the launch date?

  • 4/24/2024

• Provide the link(s) for Product/Page urls https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/introduction https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/third-party-veteran-identity https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/third-party-non-veteran-identity https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/preparer-type https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/veteran-name-and-date-of-birth-a https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/veteran-name-and-date-of-birth-b https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/non-veteran-name-and-date-of-birth https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/veteran-identification-information-a https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/non-veteran-identification-information https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/veteran-identification-information-b https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/living-situation https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/living-situation-third-party-veteran https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/living-situation-third-party-non-veteran https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/other-housing-risks https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/mailing-address-yes-no

• If answer no skip mailing address, if yes show mailing address https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/veteran-mailing-address https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/non-veteran-mailing-address https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/veteran-phone-and-email https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/non-veteran-phone-and-email https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/other-reasons

• Above URL is conditional as to what they answered on living situtation https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/other-reasons-homeless-third-party-veteran https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/other-reasons-homeless-third-party-non-veteran

https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/evidence-financial-hardship https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/evidence-terminal-illness https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/evidence-als https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/evidence-vsi https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/evidence-pow-confinement https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/evidence-pow-confinement-2 https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/evidence-pow-documents https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/evidence-medal-award https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/has-received-medical-treatment https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/medical-treatment https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/medical-treatment-third-party-veteran https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/review-and-submit https://staging.va.gov/supporting-forms-for-claims/request-priority-processing-form-20-10207/confirmation

- [If this is a funnel, insert each step's URL - pages visible depending on the applicant's answers should be marked accordingly]
-   [ Priority Processing workflow](https://github.com/department-of-veterans-affairs/VA.gov-team-forms/blob/main/Forms/20-10207%20Priority%20Processing/PriorityProcessingWorkflow.png)

- [Insert other interactions - please review the [Design System Components](https://depo-platform-documentation.scrollhelp.site/analytics-monitoring/Design-System-Components.1840808040.html) and [GA Data Dictionary](https://depo-platform-documentation.scrollhelp.site/analytics-monitoring/Google-Analytics-Data-Dictionary.1810464912.html)  to make sure these interactions aren't already tracked]

• If applicable, what test users are needed? NOTE: Do not put staging credentials in this ticket; store or reference them in a .md file in the va.gov-team-sensitive repository

  • [Insert test user]

• Any additional comments

  • I included the staging URL but this is for production tracking

  • Please leave the following blank

Acceptance criteria

• [x] All appropriate issue tagging is completed
• [x] QA has been completed
• [x] Events have been added to Product and Benefit Hub Content Groups

Additional information

Please refer to Platform Collaboration Cycle or the Analytics Request Touchpoint on Platform website for more information about the Collaboration Cycle.

[johnny-jesensky-adhoc]

Hi @tbaker1026 -- thank you for submitting all of this, and apologize for the delay in response.

Our team's immediate bandwidth for the next several sprint is fully devoted to the GA4 Migration, but we will plan to reach out and re-engage with your team on this analytics request when that work is behind us.

Thanks for your patience on this.

FYI @Blivaditis, @ChristineYoungZA

[tbaker1026]

@johnny-jesensky-adhoc I was going to open a DOMO ticket too to get this form on that dashboard, should I wait until this one is completed?

[johnny-jesensky-adhoc]

Hi @tbaker1026 -- apologize for the delay on this. Our team is just now getting to this request due to some available bandwidth. Regarding a ticket to get this form added to our Forms KPI dashboard, yes -- can you please submit a request for that here?

Note that the most important thing on that form is to complete the attached spreadsheet.

Please reach out if you have any questions.

FYI @ChristineYoungZA, @Blivaditis

[Blivaditis]

Hi @tbaker1026 the base tracking has been confirmed on each page of the submitted funnel, here is a GA4 report in the Non-production property which shows the events.