rachelshearerux
commented
1 week ago @jennymayoco and I met today and created this list of URLs for 21-4138. The next steps are for CAIA to review + approve, then we'll update our URLs in staging.
URLS
21-4138 form flow
| Current url | New url | Page description | CAIA Approved |
|---|---|---|---|
| /supporting-forms-for-claims/support-statement-21-4138/introduction | supporting-forms-for-claims/statement-to-support-claim-form-21-4138/introduction | Overview of the form | |
| /supporting-forms-for-claims/support-statement-21-4138/name-and-date-of-birth | /supporting-forms-for-claims/statement-to-support-claim-form-21-4138/personal-information | Name and date of birth | |
| /supporting-forms-for-claims/support-statement-21-4138/identification-information | /supporting-forms-for-claims/statement-to-support-claim-form-21-4138/identification-information | Identification information | |
| /supporting-forms-for-claims/support-statement-21-4138/mailing-address | /supporting-forms-for-claims/statement-to-support-claim-form-21-4138/mailing-address | Mailing address | |
| /supporting-forms-for-claims/support-statement-21-4138/phone-and-email | /supporting-forms-for-claims/statement-to-support-claim-form-21-4138/contact-information | Phone and email address | |
| /supporting-forms-for-claims/support-statement-21-4138/statement | /supporting-forms-for-claims/statement-to-support-claim-form-21-4138/statement | Statement | |
| /supporting-forms-for-claims/support-statement-21-4138/review-and-submit | /supporting-forms-for-claims/statement-to-support-claim-form-21-4138/review | Review |
21-4138 subtask flow
| Current url | New url | Page description | CAIA Approved |
|---|---|---|---|
| /supporting-forms-for-claims/support-statement-21-4138/statement-type | /supporting-forms-for-claims/statement-to-support-claim-form-21-4138/statement-type | Select statement type | |
| https://staging.va.gov/supporting-forms-for-claims/support-statement-21-4138/lay-or-witness-handoff | /supporting-forms-for-claims/statement-to-support-claim-form-21-4138/lay-witness-statement | Suggests alternative, VA Form 21-10210, Lay/Witness Statement. | |
| https://staging.va.gov/supporting-forms-for-claims/support-statement-21-4138/decision-review | /supporting-forms-for-claims/statement-to-support-claim-form-21-4138/decision-review | Asks about the claim's decision date | |
| https://staging.va.gov/supporting-forms-for-claims/support-statement-21-4138/notice-of-disagreement-old-handoff | /supporting-forms-for-claims/statement-to-support-claim-form-21-4138/new-supplemental-claim | The decision is older than a year, so we suggest filing a supplemental claim | |
| https://staging.va.gov/supporting-forms-for-claims/support-statement-21-4138/decision-review-type | /supporting-forms-for-claims/statement-to-support-claim-form-21-4138/select-decision-review | Select disagreement reason | |
| https://staging.va.gov/supporting-forms-for-claims/support-statement-21-4138/notice-of-disagreement-supplemental-handoff | /supporting-forms-for-claims/statement-to-support-claim-form-21-4138/supplemental-claim | They have new evidence, so we suggest filing a Supplemental Claim | |
| https://staging.va.gov/supporting-forms-for-claims/support-statement-21-4138/notice-of-disagreement-hlr-handoff | /supporting-forms-for-claims/statement-to-support-claim-form-21-4138/higher-level-review | Suggests requesting a Higher-Level Review | |
| https://staging.va.gov/supporting-forms-for-claims/support-statement-21-4138/notice-of-disagreement-ba-handoff | /supporting-forms-for-claims/statement-to-support-claim-form-21-4138/board-appeal | Suggests requesting a Board Appeal | |
| https://staging.va.gov/supporting-forms-for-claims/support-statement-21-4138/priority-processing-intro | /supporting-forms-for-claims/statement-to-support-claim-form-21-4138/about-priority-processing | Priority processing introduction | |
| https://staging.va.gov/supporting-forms-for-claims/support-statement-21-4138/priority-processing-living-situation | /supporting-forms-for-claims/statement-to-support-claim-form-21-4138/housing-risks | Select a housing situation | |
| /supporting-forms-for-claims/statement-to-support-claim-form-21-4138/other-housing-risk | Other housing risks | ||
| https://staging.va.gov/supporting-forms-for-claims/support-statement-21-4138/priority-processing-other-reasons-optional | /supporting-forms-for-claims/statement-to-support-claim-form-21-4138/hardships | Other hardships | |
| /supporting-forms-for-claims/statement-to-support-claim-form-21-4138/statement-to-support-claim | Not qualified for priority processing, so we suggest submitting a 4138 statement | ||
| https://staging.va.gov/supporting-forms-for-claims/support-statement-21-4138/priority-processing-qualified-handoff | /supporting-forms-for-claims/statement-to-support-claim-form-21-4138/priority-processing-request | Suggests requestion priority processing | |
| https://staging.va.gov/supporting-forms-for-claims/support-statement-21-4138/records-request-handoff | /supporting-forms-for-claims/statement-to-support-claim-form-21-4138/personal-records-request | Suggests requesting personal records | |
| https://staging.va.gov/supporting-forms-for-claims/support-statement-21-4138/new-evidence-handoff | /supporting-forms-for-claims/statement-to-support-claim-form-21-4138/claim-status-tool | Suggests claim status tool | |
| /supporting-forms-for-claims/support-statement-21-4138/vre-request-handoff | /supporting-forms-for-claims/statement-to-support-claim-form-21-4138/chapter-31-support-request | Suggests requesting chapter 31 support |
jennymayoco
We're coordinating with CAIA to establish sub-urls for 21-4138 that follow their guidelines.
For example:
Definition of done:
Resources:
NEW: URLs doc in GitHub folder