Onboarding Ticket: Phase Three (Gregory)

[alyssagallion]

Description

This is the third phase of Platform Support onboarding. The tasks below are sourced from the Confluence Platform Tech Support Team page here: Onboarding.

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Definition of Done

All tasks below are complete.

Tasks

Steps to reach definition of done.

• [x] New Hire Reads Through Confluence Documentation
  • [ ] Responsibilities by Specialty
  • [ ] Onboarding Checklist - Platform Support Team
  • [ ] Slack Channels for Platform Support
    • [ ] New hire reads through other Confluence Documentation
    • [ ] New hire watches support channel to understand how tickets are handled

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Resources & Additional Info

Links, screenshots, etc. go here

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[alyssagallion]

Moved to next sprint since this is usually a two week process.