686 Updates | Confirmation Email - Githubissues

department-of-veterans-affairs / va.gov-team

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686 Updates | Confirmation Email #82901

Open steele-lm opened 4 months ago

steele-lm commented 4 months ago

Issue Description

As part of updating the 686/674, we need to review and possibly update the confirmation email. Other examples of confirmation emails that have been recently updated:

Burial confirmation email (access via sharepoint)

Do we need to add sections about "what to expect next" and "how to contact us if you have questions" similar to the burial email that was recently updated?

Current confirmation email:

Current reminder email:

Tasks

[ ] Review email copy with CAIA and SMEs
[ ] Update email template in VA Notify portal

Acceptance Criteria

[ ] 686 confirmation email updated
[ ] 686 reminder email updated

ajialeilani commented 3 months ago

Edited confirmation and reminder emails and added to Source of Truth doc and CAIA ticket for them to review.

ajialeilani commented 3 months ago

Moved to blocked while we wait for CAIA review.