newworld2616
commented
1 week ago Hello, there was not any data available for Summary/copaybalances/custom. Let me know if you have any questions. Thank you.
Open newworld2616 opened 1 month ago
newworld2616
commented
1 week ago Hello, there was not any data available for Summary/copaybalances/custom. Let me know if you have any questions. Thank you.
Data Type Requested
User Surveys
Data Source Type
Medallia
Date Range Start
10/20/2023
Date Range End
11/25/2023
Product Name(s)
Enhanced Financial Status Report Form 5655
Product Description
This form is for Veterans or service members who need help with debt related to VA benefit overpayments or health care copays.
Survey URL(s), key term(s), case category or type
I'd like to see feedback on the entire portal.
If possible, we would like to get the same report monthly at the end of each month with data from the last day of the previous month until the last day of the current month. Links:
https://va.gov/manage-va-debt/ https://va.gov/manage-va-debt/summary https://va.gov/manage-va-debt/summary/copay-balances https://va.gov/manage-va-debt/summary/debt-balances https://va.gov/manage-va-debt/summary/debt-balances/details/ https://va.gov/manage-va-debt/debt-balances/letters
Links that are collecting Medallia data with custom URLS: https://www.va.gov/manage-va-debt/summary/debt-balances/details/{selectedId} https://www.va.gov/manage-va-debt/summary/copay-balances/${selectedId}/detail https://www.va.gov/manage-va-debt/summary/copay-balances/${selectedId}/detail/statement
File Delivery Format
One file, different tab for each term/URL
Word Cloud
Yes
VA Email Address(es)
charlotte.cesana@va.gov, denise.coveyduc@va.gov, megan.crigger@va.gov, joseph.lee9@va.gov
Add Assignee and Labels
If not already done so, please ensure @newworld2616 is set as the assignee for this issue and "VSP-contact-center" and "cc-data-request" are set as labels. Please leave this field as is when submitting.