[Spike] - Identify scenarios in which Provider Name is not returned with appointment - Githubissues

department-of-veterans-affairs / va.gov-team

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[Spike] - Identify scenarios in which Provider Name is not returned with appointment #83506

Open JRRoof opened 5 months ago

JRRoof commented 5 months ago

Background/Request

When displaying VA appointments to veterans the Provider Name is not always returned with the appointment data.

Goal

Identify appointment types and system (VA VistA, VA Oracle Health, CC HSRM) for which Provider Names are not provided.
Create tickets for each appointment type that does not include Provider Name to request this data be provided by the appropriate backend service.

Requirements to Consider

Provider Name should be available for appointments coming from CC HSRM and VA Oracle Health.
Provider Name may not be available for appointments coming from VA VistA In these cases we want to determine what alternative data may be available to use in place of Provider Name.

Tasks

Answer the following questions:
- Q - What appointment types do we not receive Provider Name as part of the appointment data?

Time Box

_ hours

Definition of Done

Tasks are complete
Research and recommendations are documented in this ticket

How to configure this issue

[ ] Attached to an Epic (what body of work is this a part of?)
[ ] Labeled with Practice Area (backend, frontend, devops, design, research, product, ia, qa, analytics, contact center, research, accessibility, content)

Bren22va commented 2 months ago

Create a separate ticket for logs, link to this ticket