Analytics Implementation or QA Support for MHV on VA.gov - Secure Messaging

[AnneCostello]

Custom.GA.Events-SecureMessages_on_VA.xlsx

Google Analytics Implementation Request

Please provide the following details for this request

• Team Name

  • MHV on VA.gov

• Poduct Name

  • Secure Messaging

• When is the launch date?

  • Already launched (Phase 1)

• Provide the link(s) for Product/Page urls

  • https://va.gov/my-health/secure-messages
  • https://va.gov/my-health/secure-messages/new-message/
  • https://va.gov/my-health/secure-messages/inbox/
  • https://va.gov/my-health/secure-messages/thread/?
  • https://va.gov/my-health/secure-messages/reply/?
  • https://va.gov/my-health/secure-messages/drafts/
  • https://va.gov/my-health/secure-messages/sent/
  • https://va.gov/my-health/secure-messages/trash/
  • https://va.gov/my-health/secure-messages/folders/
  • https://va.gov/my-health/secure-messages/folders/?

• What Events need to be tracked?

• Please see attached.

• If applicable, what test users are needed?

  • N/A

• Any additional comments

  • Thank you!

Please leave the following blank

Acceptance criteria

• [ ] All appropriate issue tagging is completed
• [ ] QA has been completed
• [ ] Events have been added to Product and Benefit Hub Content Groups

Additional information

Please refer to Platform Collaboration Cycle or the Analytics Request Touchpoint on Platform website for more information about the Collaboration Cycle.

[AnneCostello]

Tagging @rbsingleton

[AnneCostello]

Hello! May I please have a status on this ticket?

cc: @rbsingleton

[johnny-jesensky-adhoc]

Hi @AnneCostello, our team has been in contact with @rbsingleton about tracking. We're currently in the middle of an audit of our GA4 Property for something MHV related, but after we complete that -- our next steps are the following:

1. Meet with Robyn to confirm elements/requirements of myhealth.va.gov tracking.
2. Identify all requests/requirements for MHV tracking on VA.gov, which includes this request, as well as a few others that have been submitted.

Please let me know if you have any questions, and appreciate the patience as we work through this - we're trying to look at all of the requests we've gotten from MHV on VA.gov together.

FYI @Blivaditis, @ChristineYoungZA, @jestutt

[rbsingleton]

Same comment as what I flagged over here

[AnneCostello]

I pulled down the attachment to update:

• given the PII/PHI issue

• to remove any components that are already captured

[AnneCostello]

Updated attachment with the following removed:

• any input fields (subject lines, filter field)
• conversation links
• folder name in create folder
• edit folder name
• remove attachment
• any primary buttons already captured by GA4

cc: @rbsingleton

[AnneCostello]

Hello! May I have an update on the status of this request?

cc: @rbsingleton

[johnny-jesensky-adhoc]

Hi @AnneCostello -- thanks for your patience on these requests -- our team has been pretty swamped with some of the audit work which is still ongoing, and a few other urgent requests we've been getting, but I've just flagged this for our team to review at our next refinement session.

FYI @Blivaditis, @jestutt, @rbsingleton, @ChristineYoungZA

[AnneCostello]

Hello, @johnny-jesensky-adhoc , Just checking in on the status of this ticket. Do you know when this work might get picked up?

Thank you!

cc: @rbsingleton

[johnny-jesensky-adhoc]

@Blivaditis, @ChristineYoungZA -- as discussed in refinement, can y'all review the attachments, and confirm where components are being used?

[AnneCostello]

Attaching the audit I did using explorer. SM_GA4_Tag_Audit.xlsx