Open UXCamG opened 1 month ago
The research plan for reimagining technical support has been submitted for review.
The research plan for reimagining technical support has been submitted for review.
The research plan for reimagining technical support has been submitted for review.
Addressing the feedback that was given by the research team. It has been resubmitted for the research team's review.
I addressed the feedback, and we have moved on to the recruiting process.
Research Plan for Survey on Screen Sharing for Veteran Support
Objective: To assess the feasibility and potential impact of implementing screen sharing capabilities in veteran support services by gathering insights from 50 veteran participants.
Assess Needs: Understand veterans' needs and preferences regarding support services. Evaluate Potential Impact: Measure how screensharing could improve service delivery and satisfaction. Identify Barriers: Identify technical, privacy, and acceptance barriers to adopting screensharing technology. Gather Feedback: Collect qualitative and quantitative feedback to guide decision-making.
Survey (add link)
Target Population: Veterans who currently use or have used veteran support services.
Sample Size: 50 participants. Recruitment Method: Perigean will email invitations to a database of veterans.
Online Survey Tool: Use a reliable online survey platform (e.g. Optimal Workshop) to distribute the survey and collect responses.
Timeline: Week 1: Finalize survey design. Week 2-3: Distribute survey and collect responses. Week 4: Follow-up reminders to increase response rate. Week 5: Close survey and begin data analysis.
Conclusion This research plan outlines a structured approach to assessing the feasibility and potential impact of screensharing technology in veteran support services. By gathering comprehensive feedback from veterans, the support team can make informed decisions to enhance service delivery and meet the needs of those who have served.