Findability request for <VSignals FAQs>

[RLHecht]

Template Instructions

• You are here to creation or change a Best Bet on VA.gov pages.

  • Select Request Type:
  • [x] NEW: You would like to create a new best bet
  • [ ] CHANGE: You would like to change an existing best bet

• Post a link to this issue in Slack Channel #sitewide-content-ia and tag @Jenny Mayo

Description

Please provide a description and supporting information for the new best bet, or the existing best bet you want to change. Include any research or data you have to support the request.

The VSignals team created a list of FAQs based on common questions Veterans are asking on their calls. All of these Q&As already have content on VA.gov. So we discussed that it may be a matter of Veterans finding the information easily. I've listed the pages that relate to the questions being asked. Some of these may already be a best bet.

Target Dates

Do you have any target dates we should be aware of?

Specify the target page for the Best Bet

What is the destination page for the best bet?

• https://www.va.gov/resources/signing-in-to-vagov/
• https://www.va.gov/disability/va-claim-exam/
• https://www.va.gov/disability/effective-date/
• https://www.va.gov/resources/non-compensable-disability/
• https://www.va.gov/decision-reviews/supplemental-claim/
• https://www.va.gov/get-help-from-accredited-representative/find-rep
• https://www.va.gov/health-care/health-needs-conditions/military-sexual-trauma/
• https://www.va.gov/disability/eligibility/

::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

Note: All requests will be reviewed against the Search best bet standards by the Sitewide Content, Accessibility, and IA team. Reach out via Slack #sitewide-content-ia with any questions.

[jennymayoco]

Hey @RLHecht! I connected with Kristin on this to see how we can use the analytics template we created to inform best bets here. We decided to look at this as a findability request with recommendations that might include best bets as well as general IA recs that could help folks find this info more easily. Do you happen to have access to the FAQ you mentioned in the ticket?

[RLHecht]

@jennymayoco I just shared the sharepoint with you and Kristin. Here's a link: https://dvagov-my.sharepoint.com/:w:/r/personal/randi_hecht_va_gov/Documents/Apps/Microsoft%20Forms/VAgov%20intake%20request/Question/04.09.24%20Frequently%20Asked%20Questions%20Based%20on_Jacqueline%20Imboden.docx?d=w531f55ab9e9449ba97c1ccba0facd004&csf=1&web=1&e=nx7LFW