As a VFS team member,
I need to report an issue, provide feedback, or provide content suggestions for the Platform website,
so that I can contribute to the quality of the content of the site.
As a Platform team member,
I need help from the Platform Content team,
so that I can report an issue, ask a question or contribute to the content of the Platform website.
As a Platform Content team member,
I need to support any team asking for help,
so I don't become a blocker and can enable teams to iterate on their content quickly.
Support Mediums
Slack channels: #platform-content and #vfs-platform-support
Office Hours: every Tuesday at 2:30pm EST
Platform content orientations (as necessary, for new team members)
Definition of done
[ ] All Slack inquiries are acknowledged and replied-to in the channels listed above in FY2024 Q3
[ ] All office hours attendees are documented in FY2024 Q3
[ ] Host all necessary Platform website/content orientation for new team members in FY2024 Q3
[ ] All new content on the Platform website is reviewed and announced to VFS teams in FY2024 Q3
User Stories
As a VFS team member, I need to report an issue, provide feedback, or provide content suggestions for the Platform website, so that I can contribute to the quality of the content of the site.
As a Platform team member, I need help from the Platform Content team, so that I can report an issue, ask a question or contribute to the content of the Platform website.
As a Platform Content team member, I need to support any team asking for help, so I don't become a blocker and can enable teams to iterate on their content quickly.
Support Mediums
Slack channels: #platform-content and #vfs-platform-support
Office Hours: every Tuesday at 2:30pm EST
Platform content orientations (as necessary, for new team members)
Definition of done