department-of-veterans-affairs / va.gov-team

Public resources for building on and in support of VA.gov. Visit complete Knowledge Hub:
https://depo-platform-documentation.scrollhelp.site/index.html
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[Ongoing Service] Platform Content Customer Support: FY2024 Q3 #86090

Open jknipes opened 1 week ago

jknipes commented 1 week ago

User Stories

As a VFS team member, I need to report an issue, provide feedback, or provide content suggestions for the Platform website, so that I can contribute to the quality of the content of the site.

As a Platform team member, I need help from the Platform Content team, so that I can report an issue, ask a question or contribute to the content of the Platform website.

As a Platform Content team member, I need to support any team asking for help, so I don't become a blocker and can enable teams to iterate on their content quickly.

Support Mediums

  1. Slack channels: #platform-content and #vfs-platform-support

  2. Office Hours: every Tuesday at 2:30pm EST

  3. Platform content orientations (as necessary, for new team members)

Definition of done

jknipes commented 1 week ago

cc: @EWashb