department-of-veterans-affairs / va.gov-team

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Memorials: Review address validation content #86234

Closed aprocik1 closed 3 months ago

aprocik1 commented 4 months ago

Description

The pre-need eligibility for burial in a VA cemetery online form has been updated with a new address validation design. We need to review the content in that design.

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aprocik1 commented 4 months ago

Update: I returned to this to remove dynamic content and headers based on the user story. The product team found in their user research for the pre-need online form that users prefer to use these static descriptors: preparer, applicant, sponsor, recipient. The dynamic content and headers that used "your" based on the user story confused users.