DR | Hand off full history of failures for identifying remediation cases

anniebtran commented 3 months ago

Value Statement

As a VA staff member responsible for remediating supplemental claims or board appeals that silently failed I want to know the exact nature of each types of transaction failure So that I can create a remediation plan to make the Veteran's claim whole.

Background Context

Follow-up ticket to #81303. This covers handing off the gathered data to CorpDB so that they can confirm which errors led to failures that need remediation

Acceptance Criteria

[ ] Data (spreadsheets) are accessible in Sharepoint

Out of scope

Any follow-up work that is identified after CorpDB does their investigations

Open questions

Who exactly is going to work with the data we're passing on?

Tasks

[ ] Identify who we are handing off data to (@amylai-va is working on that currently)
[ ] Send formatted data
[ ] Identify any additional steps for remediation (create tickets as needed)

Definition of Ready

[ ] Clear value description
[ ] Testable acceptance criteria
[ ] Accessibility added to acceptance criteria
[ ] Approved designs attached
[ ] Sample data provided where appropriate
[ ] Estimated to fit within the sprint
[ ] Dependencies and blockers linked

Definition of Done

[ ] Meets acceptance criteria
[ ] Passed E2E testing (90% coverage)
[ ] Passed unit testing (90% coverage)
[ ] Passed integration testing (if applicable)
[ ] Code reviewed (internal)
[ ] Submitted to staging
[ ] Team approved production verification process
[ ] Reviewed and approved by product and/or design

shaunburdick commented 3 months ago

Canvas created with notes and comments. Next steps will be working with VBA/BVA/OCTO on messaging and sending data for validation to CorpDB.

eileen-coforma commented 2 months ago

Shaun to meet with Michael Hobson today and Wednesday to kick-off remediation efforts.

eileen-coforma commented 2 months ago

Had meeting yesterday. Skip trying to filter any out. Difficult to determine if they submit a 0995 if it was a duplicate or not. Turn the ICNs in and get Participant ID + SSN. Work with VBA and BVA to craft messaging that will be sent out.

eileen-coforma commented 2 months ago

Meeting later in the week with VBA and BVA. Wait and see time.

shaunburdick commented 2 months ago

Data has been handed off, meeting with VBA/BVA to discuss responses and any additional data they need.

department-of-veterans-affairs / va.gov-team