New VFS Team Member Template [Belle Poopongpanit]

[bellepx0]

Welcome and Introduction

Welcome to the Department of Veterans Affairs (VA) Veteran Facing Services (VFS) team!

As a new VFS team member, you will be working in the web ecosystem we call the VA.gov Platform (or "The Platform," for short). The tasks on this list are designed to get you up to speed on the role of Platform, making it easier for you to do your job.

Because the VA is a huge organization that serves millions, the Platform it runs on is equally big, complex, and multilayered. Most people find that even learning the basics for their own practice area entails a significant learning curve. The tasks on this checklist will help you acquire those basics as quickly and efficiently as possible.

User Story

As a new VFS team member, I need to complete onboarding activities so I can successfully work on my project and support the VA.gov Platform.

How to fill out this ticket

• [x ] Add your name to the ticket title
• [ x] Complete the Onboarding Checklist below
• [ ] Under Get set up for your practice area, you only need to complete the items for your role
• [ ] You can close this ticket when all items are completed in the Onboarding Checklist and the Platform Checklist

Onboarding Checklist

Share your info with Platform

• [x] Complete the fields below:
  • Name: Belle Poopongpanit
  • Pronouns (e.g. she/her): she/her
  • Role: Software engineer
  • Email: belle.poopongpanit@agile6.com
  • GitHub handle*: bellepx0
  • Start date: 6/17/2024
  • VFS Team: Design Patterns: Authenticated Experience

*Providing your GitHub handle will allow Platform to provide you access to the necessary GitHub repos.

General

• [ ] Watch the General orientation recording
• [ ] Update your Slack profile
• [ ] Watch VA.gov overview video for an overview of VA.gov
• [ ] Watch VFS Orientation for Platform Website video
• [ ] Watch the Platform Support overview video
• [ ] Review the Getting help from the Platform in Slack guidance
• [ ] Review Welcome documentation
• [ ] Review Support Overview documentation
• [ ] Review the guidance on Submitting a feature request
• [ ] Request Access to Tools
• [ ] Confirm that you have access to the VA GitHub Organization
  • Note: Membership in the VA Github Organization is a prerequisite for getting access to vets.gov-write and access to many commonly-used repositories. Platform will not be able to complete this task if you are not a member of the VA GitHub Organization.
• [ ] Opt out of Google Analytics on all of your browsers on your work machines, personal machines (if you are not a Veteran yourself using the site for your own applications), and mobile devices

  Norms and standards

• [ ] Review guidance on the Platform Satisfaction Survey

  Working on the platform

• [ ] Review the Platform Principles
• [ ] Review the GitHub Markdown Cheatsheet to learn the syntax for formatting documents in GitHub
• [ ] Review the Digital Modernization Strategy
• [ ] Review the Web Brand Consolidation documentation
• [ ] Review the Collaboration Cycle documentation on Platform Website
• [ ] Are you a Veteran? Consider adding your name to the Veterans willing to help VA teams with product testing document

Get set up for your practice area

Designers & Researchers

• [ ] Review the Research and Design Guide on Platform Website
• [ ] Learn how we do research at VA
• [ ] Watch the getting started with design videos
• [ ] Get oriented to the Design System
• [ ] Get oriented to the Collaboration Cycle
• [ ] Watch the Design orientation recording
• [ ] Watch the Accessibility orientation recording

Front-end Engineers

• [x] Review frontend developer documentation on Platform Website
• [ ] Confirm that You Can Log In as a Test User
• [x] Watch the Front-end orientation recording
• [ ] Watch the Analytics orientation recording
• [ ] Watch the Accessibility orientation recording
• [ ] Watch the QA orientation recording
• [x] Watch the Design System/Forms Library orientation recording

Back-end Engineers

• [ ] Review backend developer documentation on Platform Website
• [ ] Confirm that You Can Log In as a Test User
• [ ] Watch the Back-end orientation recording
• [ ] Watch the QA orientation recording

Product Managers & Delivery Managers

• [ ] Schedule a PM intro via Calendly with Shira Goodman (Platform Governance Team PM).
• [ ] If your team is new, please complete the New VFS Team ticket. If you're joining an existing team, you can skip this step.
• [ ] Watch the Analytics orientation recording
• [ ] Watch the Accessibility orientation recording
• [ ] Watch the QA orientation recording

Off-boarding of teammates

• [ ] Review process for when a teammate leaves

Platform Checklist

The items in this checklist are for Platform to complete. If you are ready to close the ticket and the Platform Checklist section has not been completed, please reach out to Platform via the guidance provided in Getting help from Platform in Slack.

• [x] New VFS team member has been added to the VFS Team Roster located in Atlas
• [x] New VFS team member has been added to the vets.gov-write GitHub team

[AnthonyWFlowers]

“Hi @bellepx0 - You do not yet have access to the VA Organization on GitHub. Please ask your Program Director to follow the Getting access to the VA GitHub organization guidance. Once completed, comment on this ticket and Platform will grant you access to the necessary GitHub repos.”

[alyssagallion]

Removing our label for now. @bellpx0 add it back when you have completed the above!

[ACParker89]

Hi @AnthonyWFlowers! I originally set Belle up under the GH username bellex0, however she would prefer to use bellepx0. How do we go about switching this? https://github.com/department-of-veterans-affairs/github-user-requests/issues/22560

[AnthonyWFlowers]

Greetings @ACParker89 in the linked ticket I see they asked you to reach out to Github, what was the outcome? Due to security they may not just swap the usernames out. From Tier 1 Support's end you could get the user removed HERE from the Github org with the old username and get the new username another request to gain access HERE to the Github VA org.

[ACParker89]

Hello @AnthonyWFlowers! Pasting their response below. I'll follow through the T1 support flow now.

GitHub (GitHub Support) Jun 26, 2024, 9:04 PM UTC Hi Belle, Thanks for reaching out! For security and privacy reasons, GitHub staff are not are not in a position to determine who should be granted access to an organization account or its repositories. The best way to resolve this is to contact one of the account's administrators or anyone else who may have the account credentials and ask them to provide you with the appropriate level of access. https://docs.github.com/en/organizations/managing-membership-in-your-organization/inviting-users-to-join-your-organization I hope this helps, and please let us know if you have any other questions about your individual user account. Best regards, Ben

[AnthonyWFlowers]

Greetings @ACParker89 I have spoke to some members of my team, and they did suggest we go through the process of removing the Github user from the org HERE and get the new username another request to gain access HERE to the Github VA org.

[ACParker89]

@AnthonyWFlowers @alyssagallion We're all resolved! @bellepx0 is officially added to the org! Thank you for your help, I'm going to add your labels back on. Let me know if there are any other steps for us!

[AnthonyWFlowers]

Greetings @ACParker89 thank you! We have now added Belle to both Atlas and the vets.gov-write GitHub team. Tier 1 Platform work is complete. The rest of the checklist may or may not apply. Feel free to close when you are done with the ticket. I will un-assign myself and platform support. Please let me know if you have any additional questions or concerns.