Spike | Burial | Determine types of accounts submitting claims

[steele-lm]

Issue Description

In order to better understand and design the burial form user experience, we need to understand what types of accounts are submitting claims. It's suspected that some claimants are using a deceased or incapacitated Veterans account (e.g., spouse) to submit the burial claim. This is not an official use-case supported by VA.gov, so it would be helpful to understand how often this happens in order to determine next steps.

A few starting points:

• MPI is the authoritative source for the deceased (and incompetent?) indicators, and it sounds like we may be able to leverage an existing API to identify accounts with these indicators
• VA Profile has some indicators for deceased and incompetent here to understand the types of flag that can be added to a user's VA profile.

{
  "data": {
    "attributes": {
      "responses": [
        {
          "control_information": {
            "can_update_address": true,
            "corp_avail_indicator": true,
            "corp_rec_found_indicator": true,
            "has_no_bdn_payments_indicator": true,
            "identity_indicator": true,
            "index_indicator": true,
            "is_competent_indicator": true,
            "no_fiduciary_assigned_indicator": true,
            "not_deceased_indicator": true
          },

---

Tasks

Create a (Datadog?) dashboard that shows:

• [ ] How many submissions are using a deceased Veteran's account
• [ ] How many submissions are using an incapacitated Veteran's account
• [ ] How many submissions are using a non-deceased Veteran's account (e.g., family member who is a Veteran)
• [ ] How many submissions are unauthenticated

Acceptance Criteria

• [ ] Dashboard that breaks down claim submissions by account type

[steele-lm]

@fiorella-io Created a ticket to try and determine account types for burial submissions.