Closed sara-amanda closed 1 month ago
Per the 7/15/2024 pilot ticket comment:
Also see table in this ticket body:
Confirmed & Covered
@EvanAtCoforma Covered
@EvanAtCoforma Unable to cover
Unable to cover
@mgleo and @charlottecesana - we are so sorry we are 99.9% unable to cover those last two sessions, due to our limited availability this week. We can; however, cover the pilot, which should prove to be very beneficial and the one session on July 17. We hope this still helps you, our sincere apologies.
cc: @EvanAtCoforma @coforma-jamie @NaomiPMC
@sara-amanda Thank you for the update and for covering the session tomorrow. The session tomorrow will be with a participant who is using VoiceOver.
@EvanAtCoforma, thank you for helping us with the pilot. Looking forward to speaking with you today.
In case anything changes, the first session on Thurs is with a participant using JAWS and the second session is with a participant using VoiceOver.
CAIA accessibility specialists held 1 pilot and covered 1 participant session.
CAIA Assignee(s)
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- Sara - @EvanAtCoforma - @rileyorr - See note re: limited team coverage w/o 7/15/2024About the Team
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- Team name: Debt Resolution - OCTO product owner: Denise Coveyduc - Product name: Debt Portal - Product manager: Tom Davis - Moderators: Charlotte Cesana and Megan Gayle - Note-takers: Megan Gayle, Joseph Lee, Perigean - Slack channel: [#debt-resolution](https://join.slack.com/share/enQtNzM5MTE3ODIwMDQ4My1hYTY3OGIyZGYzMGYwZjkyYWYyMzg5OTE4MDhiODRiOTU5ZGQ3ZGIzOTMyNTRjMzcwMjA4ZGZkZTE5MjNjY2Fm) - Dedicated content writer on your team (if you have one): NA - Dedicated a11y specialist on your team (if you have one): NAToggle to view more intake research ticket information
### Do you have an accessibility champion? No, we don't have a champion (yet) ### If you have an accessibility champion, what's their name? _No response_ ### Is anyone on your team interested in becoming an accessibility champion? _No response_ ### Calendar checking - [ ] Based on this calendar, confirm we have specialists who can support your study in your desired timeframe - [ ] Confirm you are filing this support ticket at least 1 week in advance of said timeframe, so we have enough heads up to provide support ### Have you reviewed the CAIA capacity calendar? - [ ] Yes, we have reviewed the CAIA capacity calendar and can confirm specialists are available to support in our research timeframe ### When is the timeframe for your testing? - Pilot Requested: Week of July 15, on July 16, 2024 (Tuesday) - Research: Tuesday, July 16 , 2024 - Tuesday, July 23 , 2024 [Per the 7/15/2024 pilot ticket comment ](https://github.com/department-of-veterans-affairs/va.gov-team/issues/87817#issuecomment-2228866446) > Here are the times/dates when participants who are using screen readers will be joining: > - P3- Wednesday, July 17 3:00 – 4:00pm > - P4- Thursday, July 18 1:00 – 2:00pm > - P5- Thursday, July 18 4:00 – 5:00pmResearch Sessions
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### Timeframe ### Pilot Timeframe - **Pilot Session**:`Requested` - **Date Requested for PIlot**: 7/16/2024 (req. 7/8/2024 via ticket #87817 - [Reference Comment c/o Megan Gayle on 7/8/2024](https://github.com/department-of-veterans-affairs/va.gov-team/issues/87817#issuecomment-2217997121) > We are hoping to begin the study next week on the 16th. Would someone be available for a Pilot session before then? > Additionally, can someone join sessions with participants that utilize screen readers? ### Research Timeframe - **[Research Dates (per research plan)](https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/combined_va_debt_portal/payment-history/research/usability-study-6-2024/research-plan.md#availability)** - Start of Research: Tuesday, July 16 , 2024 - End of Research: Tuesday, July 23 , 2024 ### Length of sessions - **Session length:** `60` minutes - **Buffer time between sessions:** `60` minutes - **Maximum sessions per day:** `2`Testing Schedule
CAIA A11Ys will be looking for device and AT information. We realize that some of this information will not be available until the day of the session.
Please toggle and use the following table to enter the following information for each participant: Date and Time, Assistive tech (AT), Device and Operating System, Browser, and Skill level:
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P# | Date and Time (ET) | AT | Device and OS | Browser | Skill | CAIA A11ys Available ------------------|------------------|--------------|--------------|--------------|--------------|-------------- Pilot Session | 7/16/24, `Time TBD` | `Screen Reader - needs specified by Team` VoiceOver, JAWS, etc `TBD` | Mobile or Desktop; Windows, MacOS, iOS, Android, etc. `TBD` | Safari, Chrome, etc. `TBD` | `NA-Pilot` | @EvanAtCoforma P3 | 7/17/2024, 3- 4 p.m. | VoiceOver, JAWS, etc `TBD` | Mobile or Desktop; Windows, MacOS, iOS, Android, etc. `TBD` | Safari, Chrome, etc. `TBD` | Novice, Intermediate, Advanced `TBD` | @sara-amanda P4 | 7/18/2024, 1-2 p.m. | VoiceOver, JAWS, etc `TBD` | Mobile or Desktop; Windows, MacOS, iOS, Android, etc. `TBD` | Safari, Chrome, etc. `TBD` | Novice, Intermediate, Advanced `TBD` | **Unable to cover** P5 | 7/18/2024, 4-5 p.m. | VoiceOver, JAWS, etc `TBD` | Mobile or Desktop; Windows, MacOS, iOS, Android, etc. `TBD` | Safari, Chrome, etc. `TBD` | Novice, Intermediate, Advanced `TBD` | **Unable to cover** - **Consideration**: You can also consider asking participants more specific AT and device combinations. - **For instance:** TalkBack on Samsung Galaxy 8, or VoiceOver on iPad with magnification.CAIA A11ys will review the coverage needed, and self-assign, based on a11y availability.
Supporting artifacts
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- [Prototype in CodePen](https://codepen.io/team/Debt-Team/live/rNgqxLY) - [Research Convo Guide](https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/combined_va_debt_portal/payment-history/research/usability-study-6-2024/at-conversation-guide.md) - [Research Plan](https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/combined_va_debt_portal/payment-history/research/usability-study-6-2024/research-plan.md)Next Steps: Definition of Done