Request Medallia Data for CIE Applications

department-of-veterans-affairs / va.gov-team

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Request Medallia Data for CIE Applications #88197

Closed loripusey closed 3 weeks ago

loripusey commented 2 months ago

Description

As a team, we would like to analyze Veteran feedback from the Medallia in-app survey available within our applications so that we can improve the Veteran experience.

Tasks

Per the following instructions:

Request Medallia data from the Contact Center
Process the data
Analyze the data
Report the data

loripusey commented 4 weeks ago

Data requested: https://github.com/department-of-veterans-affairs/va.gov-team/issues/90706

loripusey commented 3 weeks ago

Analysis