Epic: Audit: External Service Integrations pages

[jknipes]

Status

Update each sprint until completed	Date	Status	Launch Date (see above)	Notes
10/18/24	in-progress	ongoing	5 of 42 issues complete; de-prioritized in favor of helping other teams

User Stories

"As a VFS Team member, I need to know the information on the External Service Integrations is up-to-date and complete, so that I can build on va.gov with confidence

Issue Description

• The External Service Integrations section of Platform Website contains pages with several formatting errors and missing information, as well as use of personal names. We need to audit this section and create a list of the violations, in order address problems on each page.

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Audit (Part One) - this work can most likely be completed in a single sprint

• [x] Conduct audit of External Service Integrations section of PW
• [x] Assign each member of the PCT equal number of pages to review
• [x] Create Spreadsheet to allow team to document their findings and create list of pages with details of each issue

  Audit (Part Two) - This work can likely be completed in separate, single sprint

• [x] Create separate edit tickets to fix the violations
• [ ] Identify SMEs for each page

  Audit (Part Three) - this work might take several sprints

• [ ] Work with SMEs to fix issues
• [ ] Deploy SME-approved updated pages

Acceptance Criteria

• [ ] PCT has reviews all pages
• [ ] Separate tickets have been created to fix each page of the ESI section of the PW that needs fixing.
• [ ] SMEs have been identified and assigned
• [ ] All pages updated and fixed

• [ ] All updated pages deployed

  How to configure this issue

• [ ] Attached to a Milestone (when will this be completed?)
• [ ] Attached to an Epic (what body of work is this a part of?)
• [ ] Labeled with Team (product support, analytics-insights, operations, service-design, Console-Services, tools-fe)
• [ ] Labeled with Practice Area (backend, frontend, devops, design, research, product, ia, qa, analytics, contact center, research, accessibility, content)
• [ ] Labeled with Type (bug, request, discovery, documentation, etc.)

[jknipes]

Hey team! Please add your planning poker estimate with Zenhub @BSmolensky @CherylEvans @laucon @taylojill

[BSmolensky]

I took a quick look at this section for another ticket. For quick reference, I have included links to every page in this section below: (NOTE: All pages listed have issues, save for one, but I have included notes to certain issues that jumped out at me while quickly scrolling through. These notes are not an exhaustive list of issues by any means)

1. Active Directory Federation Services
2. Appeals/Caseflow
3. ArcGIS.com
4. Benefits Gateway Service
5. CARMA
6. (Deprecated) Central Mail API -- Doesn't have name issue but Should this page even be on the PW?
7. Certificate of Eligibility (COE)
8. CMS-SSOi - No names here either, but this page has no intro and no info. It just points the user to a diff page. Consider revising.
9. Coronavirus Chatbot - This page names names...but is this chatbot still valid?
10. DS Logon - No names, but email address in contacts section needs to be checked.
11. Debts
12. EVSS - No names listed, but pages states that EVSS is being migrated to Lighthouse. Has that been completed?
13. EWIS
14. Enrollment Service
15. GSA API
16. GIDS - This pages is strange and should be looked at.
17. ID.me
18. Lighthouse SSOi Oauth
19. MDT - Denver Logistics Center
20. Master Person Index (MPI) -- HURRAY! This page in GREAT SHAPE. Recently updated. Should be used as the standard for the rest of the pages listed here.
21. MVI request XML
22. My Healthe Vet -- This page has "TODO (additional contacts required)" under contacts. That makes this a DRAFT and an incomplete page.
23. Pre-Needs Burial (EOAS)
24. SSOe OAuth: Token Introspect Service and Secure Token Service (STS)
25. SSOe - Page has a notice from 2020 about "Currently in beta"
26. Search.gov
27. TIMS
28. VANotify
29. VBS
30. VHA Access to Care
31. VONAPP
32. Template - This template seems to be the source of nearly all the issues listed here.
33. Health Quest Service
34. Integration Hub (iHub)
35. VR&E CMS
36. VA Profile

So ticket will likely create around 35 additional tickets.

[jknipes]

@department-of-veterans-affairs/platform-content I finalized the score on the higher side at an 8 due to the length of the list above

[BSmolensky]

After Further review: this ticket has been recategorized as an EPIC. New, smaller, tickets will be created and assigned to each PCT member.

[jknipes]

All issues complete, closing this Epic as Done

[jknipes]

Reopening ticket: Only the review portion of the audit is complete.