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Skills Build: Update online form entry points #88924

Open aprocik1 opened 3 months ago

aprocik1 commented 3 months ago

Description

After the product team launches the digitized VA Form 22-10282, we need to update the entry points to the online form.

These are recommendations from Mikki:

Resources

Tasks

Step 1: Pages

Step 2: Crosslinks

Criteria

aprocik1 commented 1 month ago

@hermonica, I've updated this ticket with relevant instructions and resources. I'd like you to take the lead on drafting these pages and identifying crosslinks on VA.gov. Can you review this ticket before our one-on-one tomorrow?

Let's discuss any questions you have tomorrow and align on when we can complete this work together. I'm trying to confirm the product team's timeline before then. Thanks!

aprocik1 commented 1 month ago

@hermonica, it appears that Katherine and the product team have already drafted the About VA Form page. Reference their Figma file.

hermonica commented 1 month ago

Hi @aprocik1, the drafts are ready for your review in this google doc! I've also flagged a few comments about the program's eligibility requirements. Looking forward to your feedback! Thanks, as always.

aprocik1 commented 3 weeks ago

Update: I'm discussing the pages and questions in this Mural board with Beth today.

aprocik1 commented 2 weeks ago

Update: Beth, Mikki, Sam, and I are aligning on these entry points and static pages. SMEs agreed to publish our new VA.gov page, rather than publish their new TeamSite page.

Beth is going to ask the business line for more background on their desire to forgo the PDF. Then we'll figure out what updates we need to make to the static page and what to do about the About VA Form page.

aprocik1 commented 3 days ago

SMEs approved these pages:

Based on SME feedback, the IA plan for this program may change. As a result, these pages aren't yet ready to copyedit and publish.

aprocik1 commented 1 day ago

SMEs asked about page and program placement via email. After reviewing their question, Mikki and Sam said this:

Mikki and I just took a look at the email, the Education hub left nav, and the 'Other VA education benefits' page. Her read on the email is that the SMEs aren't concerned about where IBM will get added in the left nav, rather that it will be grouped on the page in with items that have specific relationships with the GI Bill. Here two thoughts were:

  • Add a third H2 on the page, of benefits that aren't related to the GI Bill, and put IBM in there. (I think you and I talked about this option previously, or I might have fussed about which H2 to plop IBM into, in the IA Spec)
  • This one's a bit scope-creepy, but Mikki noticed that the 'Alternative programs if you're not eligible for the Post-9/11 GI Bill' section includes the two Montgomery benefits, which are covered elsewhere in the Education hub. She spitballed (and specifically said she defers to your judgement call on this) that if those two were removed, then National Call to Service, VEAP, and IBM could be grouped in a 'Non GI Bill' section.

I think I lean toward changing the page to this:

We'd need to run this past Beth to see if she has concerns re. SME management. @hermonica, what do you think about this? Can you check these benefits and programs to make sure it's accurate to say "if you're not eligible for GI Bill benefits"?