Research: Usability Testing for Mileage-Only Claims Submissions

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Research: Usability Testing for Mileage-Only Claims Submissions #89080

Open ayush-chak opened 1 month ago

ayush-chak commented 1 month ago

This is pending whether we determine if this needs to be tested upon

carafrissell1 commented 1 month ago

decision made in Prod/UX/Eng meeting with Kristen McConnel and Mark Dewey on 7/24: we want to evaluate the user and staff facing process using onsite testing when live using a model similar to what PCI used at Wilkes-Barre