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Translation of key sign in transition materials #89440

Open DanielleThierryUSDSVA opened 1 month ago

DanielleThierryUSDSVA commented 1 month ago

Veteran and VA stories

As a Veteran or family member with limited English proficiency, I want to be able to read information about the secure sign-in transition in my primary language.

As a VA staff member, I want to have fact sheets about the secure sign-in transition in multiple languages to give to Veterans and their family members as I support them through this transition. For Spanish, I need these fact sheets to link to webpages in Spanish.

As VA, I want to comply with the Veterans and Family Members Information Act by providing fact sheets on the secure sign-in transition in multiple languages.

Content for translation

We need to get this translated content asap. Let's ask State to translate these items for us in this priority order—and ask them to send each item back as soon as it's ready. Some of the fact sheets and webpages have duplicative content.

  1. 001 - Guide for creating an account for VA.gov_for translation.docx

    • Priority is Spanish
    • We would also like this fact sheet translated into as many of these languages as possible: Tagalog, simplified Chinese, Vietnamese, Korean, French, Haitian Creole, Japanese, Polish, Portuguese, Russian, and Arabic, Chamorro, and Samoan.
  2. 008 Secure sign-in transition_fact sheet_facilities with virtual health resource center or mhv coordinator contact_new version_for translation.docx

  1. https://www.va.gov/resources/creating-an-account-for-vagov/

    • Spanish only
  2. https://www.va.gov/resources/verifying-your-identity-on-vagov/

    • Spanish only
  3. https://www.va.gov/resources/signing-in-to-vagov/

    • Spanish only
  4. 002 - What to bring to get verified checklist_for translation.docx and https://www.va.gov/resources/what-to-bring-to-create-your-online-sign-in-account/

    • Spanish only

Note: Login.gov offers translated webpages in Spanish, so we can link to the Spanish versions of those pages for our Login.gov links. ID.me offers a translated help center.

### Tasks
- [x] Send materials for translation to State Dept. (Randi)
- [ ] Review fact sheets and make sure French/Spanish pages are linking to Spanish/French pages on Login.gov, etc. (Victoria)
- [x] Build out Spanish translation of live pages (Victoria)
- [ ] Copy edit pages in Drupal (Sara)
- [ ] Verify changes are live and send to State Department for QA (Sara, Victoria)
### Child tickets for individual pages
- [ ] https://github.com/department-of-veterans-affairs/va.gov-team/issues/91037
- [ ] https://github.com/department-of-veterans-affairs/va.gov-team/issues/91038
- [ ] https://github.com/department-of-veterans-affairs/va.gov-team/issues/91040
- [ ] https://github.com/department-of-veterans-affairs/va.gov-team/issues/91090
RLHecht commented 1 month ago

Noting here that we sent the first two fact sheets listed above to State on 8/9. They said they will be able to translate into all languages except for Chamorro and Samoan.

RLHecht commented 4 weeks ago

@moviedosoco here's the first fact sheet back in Spanish. Can you review and do a copyedit on this? Once it's ready and final you can let Danielle know. Thanks!

LS-2024-0122945-SPA-FINAL_Guide for creating an account for VA.gov_for translation.docx

moviedosoco commented 4 weeks ago

@RLHecht Will do, thank you!

RLHecht commented 3 weeks ago

@moviedosoco Here's another fact sheet ready for your review back from State.

LS-2024-0122945-SPA-FINAL_Secure sign-in transition_fact sheet_facilities with virtual health_for translation.docx

RLHecht commented 3 weeks ago

@moviedosoco Here's a third fact sheet. This is the one that we only had them translate part of so you'll need to add the translation from the web page to this for a complete fact sheet. I'll post that one in the ticket for that specific page. Thanks!

LS-2024-0122945-SPA-FINAL_What to bring to get verified checklist_fact sheet_for translation highlighted parts.docx

moviedosoco commented 3 weeks ago

@RLHecht Good. So with this one, we already have the translations of the 3 fact sheets.

moviedosoco commented 3 weeks ago

@DanielleThierryUSDSVA @RLHecht The review of the second Spanish fact sheet 'Secure sign-in transition' ('Prepárese para los cambios de VA para iniciar sesiones de manera segura') is ready:

LS-2024-0122945-SPA-FINAL_Secure.sign-in.transition_fact.sheet_facilities.with.virtual_health.docx

Update: An English text link was fixed: LS-2024-0122945-SPA-FINAL_Secure.sign-in.transition_fact.sheet_facilities.with.virtual_health_mvo (1).docx

moviedosoco commented 3 weeks ago

@DanielleThierryUSDSVA, @RLHecht The review of the first Spanish fact sheet 'Creating an online sign-in account for VA' ('Creación de una cuenta de inicio de sesión en línea para VA') is ready: LS-2024-0122945-SPA-FINAL_Guide.for.creating.an.account.for.VA.gov_mvo.docx

Please note that we're currently using an English link to one of our pages that is being translated. We will change to our Spanish version once it's ready. Thank you.

Update: The English link was changed to our Spanish version LS-2024-0122945-SPA-FINAL_Guide.for.creating.an.account.for.VA.gov_mvo (1).docx

moviedosoco commented 3 weeks ago

Hello @DanielleThierryUSDSVA, @RLHecht The review of the third Spanish fact sheet 'What to bring to get verified checklist' ('Qué traer para crear su cuenta de inicio de sesión en línea') is ready:

LS-2024-0122945-SPA-FINAL_What.to.bring.to.get.verified.checklist_fact.sheet_mvo.docx

Update: An English text link (en inglés) was fixed LS-2024-0122945-SPA-FINAL_What.to.bring.to.get.verified.checklist_fact.sheetmvo(1).docx