As a result of usability testing for TERA by the EZ/CG team, we're making changes to introduce branching logic so we only ask questions that are relevant to the user's birth date.
Benefit to the Veteran
In usability testing, we heard Veterans repeatedly say the TERA questions seemed generic and they thought some of the questions should be eliminated based on previous answers or things VA already knows about them. By introducing branching logic to the TERA questions, we'll create a smarter form flow that cuts down on the time it takes the Veteran to complete the questions by only asking about toxic exposure that may have occurred during their service dates.
Background
As a result of usability testing for TERA by the EZ/CG team, we're making changes to introduce branching logic so we only ask questions that are relevant to the user's birth date.
Benefit to the Veteran
In usability testing, we heard Veterans repeatedly say the TERA questions seemed generic and they thought some of the questions should be eliminated based on previous answers or things VA already knows about them. By introducing branching logic to the TERA questions, we'll create a smarter form flow that cuts down on the time it takes the Veteran to complete the questions by only asking about toxic exposure that may have occurred during their service dates.
Resources
Tasks
Acceptance Criteria