department-of-veterans-affairs / va.gov-team

Public resources for building on and in support of VA.gov. Visit complete Knowledge Hub:
https://depo-platform-documentation.scrollhelp.site/index.html
281 stars 197 forks source link

[Research] My VA Forms Status: UAT strategy discovery #90721

Closed ajakabcin closed 2 weeks ago

ajakabcin commented 4 weeks ago

Background

We need to settle on a strategy for conducting UAT on the forms status work in partnership with the VFF team. It may not be possible to do traditional UAT with Veterans but we need to do some internal discovery on options so we know how to proceed with a UAT plan and documentation.

Tasks

Acceptance Criteria

Validation

mattmarino-adhoc commented 3 weeks ago

Reached out to VFF, waiting to hear back more from platform research before any potential contact with Perigean

mattmarino-adhoc commented 3 weeks ago

Shane Strassberg has recommended that we could attempt to proceed with testing through Perigean by being very specific about the criteria required while being broad otherwise with other aspects of who we recruit from.

mattmarino-adhoc commented 3 weeks ago

Made some initial edits/adds to QA test cases, which can inform UAT tasks. Next step will be to come up with a preliminary UAT plan/conversation guide for criteria we can potentially test in Production with users (draft, submission in progress, received). Action needed and any system error scenarios should be excluded. We will need to have limited expectations with submission in progress testing. After this is created, we can have platform assist us with talking with Perigean about what we will need for recruitment.

ACParker89 commented 2 weeks ago

Next steps:

mattmarino-adhoc commented 2 weeks ago

Shane Strassberg is helping us arrange a meeting with Perigean to discuss our specific recruiting criteria, exact time TBD but I am aiming for ASAP (maybe today if we're lucky).

mattmarino-adhoc commented 2 weeks ago

Closing this out with modified AC, we'll pick up the remaining criteria as a new story next sprint (meeting with Perigean, next steps with VFF team, planning approach and strategy)