search

department-of-veterans-affairs / va.gov-team

Public resources for building on and in support of VA.gov. Visit complete Knowledge Hub:
https://depo-platform-documentation.scrollhelp.site/index.html
282 stars 203 forks source link

Daily Qualitative Data Request - Appointments Team #90763

Closed ldelacosta closed 1 month ago

ldelacosta commented 2 months ago

Data Type Requested

User Surveys

Data Source Type

Medallia

Date Range Start

08-12-2024

Date Range End

09-30-2024

Product Name(s)

Appointments (formerly VAOS)

Product Description

A tool for Veterans to schedule and manage their appointments online.

Survey URL(s), key term(s), case category or type

Everything under https://www.va.gov/health-care/schedule-view-va-appointments/

Our team is requesting a daily file to be sent to us. If you have any questions, please reach out via Slack or email. Thank you.

Sub URLs

Yes

File Delivery Format

All in one file, on one tab

Word Cloud

Yes

VA Email Address(es)

Leah.DeLaCosta@va.gov

Add Assignee and Labels

If not already done so, please ensure @newworld2616 is set as the assignee for this issue and "VSP-contact-center" and "cc-data-request" are set as labels. Please leave this field as is when submitting.

newworld2616 commented 2 months ago

Hello, I have shared the requested data. I will share them daily.

ldelacosta commented 2 months ago

@newworld2616 - I'm missing 8/18 Medallia feedback. Would you be able to send it when you have a chance? Thanks.

newworld2616 commented 2 months ago

Hello, @ldelacosta, there was no data available for 8/18. Let me know if you have any questions. Thank you.

ldelacosta commented 2 months ago

Hi @newworld2616 - I'll be OOO starting tomorrow and will return 9/3. Would you be able to send one file on 9/3 with the feedback from 8/28 to 9/2? Let me know when you have a chance. Thanks!

newworld2616 commented 2 months ago

Hi, sure, I will send the file on 9/3.

newworld2616 commented 1 month ago

Hello, I have shared the requested data. Let me know if you have any questions. Thank you.

ldelacosta commented 1 month ago

Thanks @newworld2616 . I have a question, I've missed to request the comments under and including these URLS and all of their sub-URLs for:

Would it be easier if I created a new ticket and we can close this one out?

newworld2616 commented 1 month ago

No problem. Yea, new ticket will be great.

On Tue, Sep 3, 2024 at 2:09 PM Leah @.***> wrote:

Thanks @newworld2616 https://github.com/newworld2616 . I have a question, I've missed to request the comments under and including these URLS and all of their sub-URLs for:

Would it be easier if I created a new ticket and we can close this one out?

— Reply to this email directly, view it on GitHub https://github.com/department-of-veterans-affairs/va.gov-team/issues/90763#issuecomment-2327130576, or unsubscribe https://github.com/notifications/unsubscribe-auth/BAYYWD3H5JTXWGY7VPDDP4TZUX3NXAVCNFSM6AAAAABMRQN6O2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGMRXGEZTANJXGY . You are receiving this because you were mentioned.Message ID: @.*** .com>

ldelacosta commented 1 month ago

I have submitted a new ticket #92051. Closing out the ticket.